Remote - EMEA
Last seen September 26, 2026
Posted September 17, 2026 · 9 days ago
Est. expiry October 22, 2026
HR Operations & Global Employment Support Specialist (L2) – EMEA
HR Operations & Global Employment Support Specialist
EMEA
RemoteFull-time, Junior
At a glance
HR Operations specialist supporting EMEA with global employment processes
Original job descriptionJob description
About Remote People At Remote People, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button. If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now! We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being part of Remote People means being part of a growing, international family.
The text above is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.
Skills & Technologies
Zendesk Or Similar Ticketing SystemPayroll And Contract AdministrationKnowledge Of Employment LifecycleCross-functional CollaborationStrong English Communication
Responsibilities
- Manage and resolve complex client and employee cases through our ticketing platform.
- Support queries related to contracts, amendments, payroll, payslips, taxes, leave, benefits, compliance, and offboarding.
- Investigate issues, identify root causes, and provide practical, accurate resolutions.
- Partner with Payroll, Finance, Legal, Onboarding, Offboarding, and other internal teams to resolve cases.
- Communicate progress, timelines, and outcomes clearly with clients and employees.
- Escalate complex or high-risk cases with complete context and ownership.
- Apply country-specific employment requirements across EMEA and maintain accurate case documentation.
- Identify recurring issues and contribute to knowledge-base content, self-service resources, and process improvements.
- Manage multiple cases while meeting SLAs and maintaining a high-quality customer experience.
Requirements
- 3+ years of experience in HR Operations, Employee Lifecycle, EOR, PEO, HRTech, or global employment support.
- Experience with ticketing systems (e.g., Zendesk, Freshdesk, Intercom, Salesforce, ServiceNow).
- Knowledge of employment lifecycle processes (contracts, payroll support, leave, benefits, compliance, offboarding).
- Experience supporting multiple EMEA countries and navigating country-specific requirements.
Recruitment Process
- Submit application
- Initial screening
- Interview(s)
- Offer and onboarding
Horizons · 1 open roles
Top locations: Remote - Europe · 8 · Remote - Global · 4 · Remote - EMEA · 4+2 other locations
| Location | Active listings |
|---|---|
| Remote - Europe | 8 |
| Remote - Global | 4 |
| Remote - EMEA | 4 |
| Lisbon, Portugal | 3 |
| Remote - LATAM | 1 |
| Role type | Active listings |
|---|---|
| Product Manager | 2 |
| Sales Representative | 2 |
| Customer Success Manager | 2 |
| AI Engineer | 2 |
| Customer Service | 1 |
| Human Resources Specialist | 1 |
| Data Scientist | 1 |
| Specialist | 1 |
| HR Solution Manager | 1 |
| Onboarding Specialist | 1 |
| HR Operations & Global Employment Support Specialist | 1 |
| Back-End Engineer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 7 |
| Manager | 4 |
| Senior | 3 |
| Director | 1 |
| Junior | 1 |
About the employer
Remote People builds infrastructure for borderless teams, enabling global hiring with compliance and payroll handled.
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