
Customer Contact Person
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Salary analysis
Compared with the selected benchmark ("All roles in Vantaa, Finland"), this listing's salary midpoint is about 23% lower. The offer still falls within the benchmark range (€2,200–€4,312). The listed pay band (€1,500–€3,500) is wider than the benchmark, which suggests greater salary variability. This benchmark is based on 560 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Contact Person | €2,500/per month | €3,500/per month | €4,500/per month |
| All roles in Vantaa, Finland | €2,200/per month | €2,850/per month | €4,312/per month |
| From job ad (Mid-Level) | €1,500/per month | €2,500/per month | €3,500/per month |
We are looking for an enthusiastic customer contact person for our Vantaa office. Our everyday life is relaxed but goal-oriented – work is done together, others are helped and successes are celebrated as a group. In this job, you will not be alone, but you will have a team where it is good to be. In your role, you are an important part of the customer's first experience with Ideko. You start the conversation and create a good feeling right from the start. What does the job entail? - contact customers by phone and discuss their situation - map customer needs and arouse interest - book appointment times for our designers - receive continuous support and sparring from your team This is not traditional telephone sales, but mapping customer needs and opening a conversation. The work is clear and you can get into it quickly – no previous experience is needed. What do we offer you? - permanent work and regular working hours - base salary + commissions (approx. 1,500–3,500 €/month) - comprehensive induction – you will learn everything from the start - a pleasant and community-oriented work group - the opportunity to develop and advance What do we hope for from you? - a friendly and natural way of meeting people - the courage to pick up the phone - a positive attitude and a desire to learn - fluent Finnish language skills Previous experience is not decisive – the most important thing is a good attitude.
Job Details
Responsibilities
- Contact customers by phone and discuss their situation
- Map customer needs and generate interest
- Book appointments for designers
- Collaborate and spar with the team
Requirements
- Friendly and natural way of meeting people
- Courage to use the phone
- Positive attitude and desire to learn
- Fluent Finnish language skills

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