Critical Environment Technician Manager

As a Critical Environment Technician Manager, you will lead and develop the team responsible for operating and maintaining the critical infrastructure that keeps Microsoft’s datacenters running safely and reliably. You will combine people leadership with technical expertise to oversee critical electrical, mechanical, and cooling systems, guide maintenance and incident response, and help your team deliver consistent, safe operations around the clock. In this role, you will have a direct impact on the reliability of the infrastructure behind Microsoft’s cloud services while building a culture where safety, accountability, collaboration, and continuous learning are part of how the team operates every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Lead, coach and develop a team of critical environment technicians, fostering a culture of accountability, operational excellence, safety, and continuous learning. Oversee the operation, monitoring, and reliability of critical infrastructure systems, including electrical, mechanical, cooling, controls, and power generation equipment. Direct maintenance activities across critical facility equipment, ensuring planned, predictive, and corrective work is executed in accordance with established procedures, standards, and regulatory requirements. Lead the response to operational incidents and critical events, coordinating troubleshooting, root cause analysis, corrective actions, and post-incident reviews to minimize business impact. Act as a technical subject matter expert, providing guidance on equipment diagnostics, system performance, troubleshooting, and continuous improvement initiatives. Manage and oversee vendor and contractor activities, ensuring all work is performed safely, compliantly, and in alignment with operational and quality standards. Drive a strong safety and compliance culture by ensuring adherence to EHS requirements, operating procedures, risk assessments, and security standards while maintaining reliable data center operations. Required Qualifications: Relevant mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience. Ability to work with the teams covering shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays. Experience directing, supervising, or coordinating teams and/or third-party vendors or contractors. You will be required to travel between sites as part of this role so a valid driver's license will be required. This role requires you to be on-site and the location has limited public transport. Your own form of transport is advised. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: High School Diploma or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience. Critical Environment Ops M3 - The typical base pay range for this role across Finland is €56,800.00 - €92,000.00 per year. Certain roles may be eligible for benefits and other compensation. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.