Production Supervisor

This job posting is translated from Finnish and describes a production supervision role at CarHelp Tuusula, focusing on the mechanical side of car repair operations. The candidate will not only supervise but also actively participate in customer service, sales, and growth initiatives for the workshop. Responsibilities include receiving and scheduling mechanical work (maintenance, repairs, diagnostics), daily supervision and delegation to mechanics, monitoring schedules and quality, proactive customer service and sales, preparing and presenting quotes, acquiring new customers, contacting customers and maintaining communications through various stages, ensuring a smooth customer experience, coordinating with parts suppliers and tracking cost-efficiency, participating in technical clarifications and diagnostics when needed, acting as a link between employees, customers and management, developing workshop operations and actively building new sales, and leveraging social media for customer acquisition and visibility. Requirements include experience in workshop supervision or a strong mechanical auto repair background, proactive and sales-oriented customer engagement, good interpersonal and leadership skills, ability to make independent decisions and take responsibility, strong organizational skills and stress resilience, willingness to develop operations and expand the workshop, customer acquisition and sales motivation, strong Finnish language skills, proactive and communicative personality, and social media familiarity. We offer a responsible and diverse role in a growing company, opportunity to influence your own work and Tuusula location development, possibility to participate in building and growing the workshop, competitive salary based on skills and experience, good tools and clear processes, team and management support, potential to develop your role with the company’s growth, and long-term employment for the right person. If you want to actively sell, develop, and grow the business, we want to hear from you.