Customer Service Specialist
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("Market Average: Mid-Level Level"), this listing's salary midpoint is about 11% lower. The offer still falls within the benchmark range (€2,159–€2,716). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 7 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Specialist | €2,232/per month | €2,496/per month | €2,812/per month |
| From job ad (Mid-Level) | €2,167/per month | €2,167/per month | €2,167/per month |
Dutch-speaking Customer Support role based in Malta. You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them. Your work will include: Resolving customer queries via phone, live chat and email; Managing withdrawals and payment-related questions; Processing KYC documentation and enhanced due diligence; Running security checks on accounts and transactions; Collaborating with payments, fraud and compliance teams; Analysing customer trends and improving internal processes; Contributing to KPIs and service level targets; You’ll gain real exposure to the operational backbone of an international iGaming company. Who You Are: Fluent in Dutch (written and spoken); Comfortable working in both Dutch & English; Structured and analytical; Adaptable to shift work; Previous customer service experience is a requirement; Used to multitasking in a fast-paced environment.
Job Details
Related Opportunities
Discover more opportunities that match your interests and skills