Parts Salesperson

Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies. We are now looking for a Parts Salesperson to join our UK team! Workplace The Parts Salesperson will be based at Ponsse UK Ltd, Parts Department, located at 4 Annan Business Park, Annan, DG12 6TZ. Line Manager This role reports directly to the Parts Supervisor. Working Hours Standard working hours for this position are from 08:00 to 16:30, Monday to Friday. Additional hours may be required to ensure all responsibilities are fulfilled. Main Duties - Package and dispatch parts orders to both external and internal customers, ensuring timely and accurate delivery. - Process spare parts enquiries, creating orders for both external and internal customers as necessary. - Handle received orders from suppliers, ensuring all items are checked and processed correctly. - Manage the return of parts from internal customers, ensuring all returns are properly recorded and processed. - Create orders for suppliers based on departmental demand, maintaining appropriate stock levels. - Maintain accurate records as required by the department, supporting traceability and compliance. - Carry out all work in a safe manner, maintaining a safe and tidy workplace at all times. - Operate a Forklift truck only after completing the necessary training and always in accordance with company procedures. - Adhere to all company and site rules, procedures and policies at all times. - Conduct regular stock and inventory checks to ensure accuracy and availability of parts. - Maintain a high standard of housekeeping in both the warehouse and the front of house, as these areas are visible to customers. - Report any incidents or near misses promptly to support workplace safety. Support Duties - Answer the telephone in a polite and helpful manner, providing assistance to callers as needed. - Greet visitors and external customers courteously and assist them as appropriate. - Wear corporate clothing as issued, presenting a professional image at all times. - Uphold and follow the One Ponsse principles in daily work. - Offer support to colleagues within the department, fostering a collaborative team environment. - Participate actively in completing Risk Assessments and Safe Systems of Work to promote safety. - Be willing to use a company vehicle for the delivery and collection of parts when required. - Demonstrate flexibility with working hours to meet the demands of the role. - Undertake any necessary training to ensure effective performance in the role. For more information, please contact: Gavin Thomson Spare Parts and Warranty Manager gavin.thomson@ponsse.com Ponsse wants to develop a working culture and environment that helps to bring the best out of everyone as individuals and us all together. Customer is always in the center of our work and we continuously encourage open and proactive communication, teamwork and taking responsibility as well as agile execution. We truly care about our people, their wellbeing and growth. We are Ponsse family. About Us Work at the top of the forest machine industry Ponsse is a pioneering developer of mechanical timber harvesting that always puts its customers first. Are you interested in working for a Finnish company that is a global leader in its field? To succeed in a changing world, we need experts for a wide variety of tasks. Are you the next Ponsse employee? Ponsse’s values and way of working During decades, Ponsse and its employees have built their own unique culture and spirit, following the ideas of Einari Vidgrén, the company's founder. The Ponsse spirit signifies friendliness and fair play. Ponsse serves its customers reliably and works hard without being overly serious. Everyone assumes and bears responsibility for the success of the company.