Customer Advisor

At Nordea, we work to give our customers the best advice on loans, insurance, and savings. Now we are looking for several advisors who are passionate about creating great customer experiences. We want someone who sees needs, has a high work capacity, and is concerned with opportunities rather than limitations. You are able to combine the digital with the personal in meeting our customers. With us, you get the opportunity to advise and help customers with important choices related to their private finances. We are looking for someone who dares to think new, is forward-looking and engaged, and who is motivated by both sales and advice. You thrive in a day-to-day life with a high pace, like that a lot is happening, and are motivated by creating results. You are skilled at identifying the customer's needs and putting together good financial solutions. In the role, you will work proactively to offer the bank's products and services, always based on relevant need identification. About the position The Relation House in Drammen and Tønsberg is growing and consists of a solid professional environment with competence in several areas. Here you will also find national areas of responsibility that involve extensive use of digital tools and good opportunities to work with customers across the country. In everyday life, you collaborate closely with several teams to ensure customers the best customer experience: - Premium Portfolio: The team focuses on giving existing customers a good experience and assisting them in various life phases. - Online Team: The team works nationally with customers who apply for home loans digitally. - New Sales Team: The team works actively to create new customer relationships through their own network, good references, and close cooperation with some of Norway's largest trade unions. - Savings Team: The team works both nationally and locally with advice on pensions and placement. With us you get - Good development opportunities in the Nordics' largest bank - 6 weeks of vacation - Competitive terms and a very good pension agreement - Flexible workplace - A social work environment where we work closely with pleasant colleagues from Gjensidige Forsikring and PrivatMegleren We are looking for someone who is good at relationship building and understands that correct and sufficient activity towards customers is a key factor for success. To succeed in the role, you must be motivated to build professional knowledge of the bank's products and services, so that you become a secure and credible ambassador for Nordea. You enjoy working purposefully, delivering results, and creating good relationships. We believe you recognize yourself in this: - You have good communication skills and are motivated to create good customer experiences - Documented sales results will be emphasized - Bachelor's degree in a relevant field and/or experience from customer work is an advantage - Authorization in AFR, credit, and personal insurance is an advantage. If you do not have this today, you must be willing to take authorization as soon as possible What we offer - A culture that promotes performance and growth in one of the largest Nordic banks. - Hybrid work model – we believe in the value of bringing people together, while we value the freedom that flexibility gives. - Diversity and inclusion are a natural part of the workday. Next steps Submit your application by 09/08/2026. Recruitment process: 1. Preliminary CV selection 2. Interview with the hiring manager 3. Background and reference check