Associate Solutions Architect
As an Associate Solutions Architect for GitLab's SMB EMEA Sales team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
Job Details
Responsibilities
- Drive value and change with software development
- Collaborate with Sales, Customer Success, Engineering, Product Management, and Marketing
- Complete onboarding plan
- Gain knowledge of GitLab platform
- Engage with customers onsite and remote
- Formulate and execute sales strategy
- Educate SMB customers on value proposition
- Guide technical evaluations via POC/POV
- Build relationships with customers
- Advocate for customer to internal teams
- Pursue personal mastery and team learning
- Maintain competency in technologies related to GitLab's focus
Requirements
- 1-2+ years of experience in pre-sales or consulting roles
- Experience or eagerness to understand CI/CD
- Knowledge of cloud computing concepts
- Ability to lead technical evaluations
- Strong communication and presentation skills
- Customer empathy and relationship-building
- Willingness to continuously learn
- German OR French language fluency - desirable
Skills & Technologies
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