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Salary analysis
Compared with the selected benchmark ("All roles in Athens, Greece"), this listing's salary midpoint is about 89% lower. The offer sits below the benchmark range (€9,260–€13,890). The listed pay band (€1,200–€1,300) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Agent | €1,995/per month | €2,071/per month | €2,147/per month |
| All roles in Athens, Greece | €9,260/per month | €13,890/per month | €13,890/per month |
| From job ad (Mid-Level) | €1,200/per month | €1,250/per month | €1,300/per month |
As a Helpdesk Agent, you will be responsible for interacting with customers via email and telephone to handle any technical issues and customer questions and work effectively and efficiently to create solutions that you end the day with satisfied customers. Your passion for customer service means you will resolve technical issues with enthusiasm, as you interact with a range of people and keep records of these interactions to track actions taken. Although you will be talking with customers in Czech, in the international office you will communicate with colleagues in English, meaning you get to brush up on your linguistic skills!
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