Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Bangalore, India"), this listing's salary midpoint is about 97% lower. The offer sits below the benchmark range (€7,765–€16,830). The listed pay band (€325–€430) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Manager | €2,331/per month | €3,700/per month | €7,960/per month |
| All roles in Bangalore, India | €7,765/per month | €12,586/per month | €16,830/per month |
| Pay in our data — not quoted in ad (Senior) | €325/per month | €378/per month | €430/per month |
The Customer Excellence Group (CEG) - Expert Services team is ServiceNow’s internal professional services organisation. The CEG team at ServiceNow works with customers to help them achieve their business outcomes by providing proven practice guidance and technical expertise. As part of the CEG Expert Services Delivery team, You will manage a team of consultants who will be focused on driving adoption, customer satisfaction and ultimately help our customers realize maximum business value from their investment in the ServiceNow platform, while making ServiceNow the best buying decision they’ve ever made. This team of consultants would specialise in ServiceNow platform, Tech/Core Business/SecOps/IRM workflows and Now Assist product areas.
Job Details
Responsibilities
- Develop and lead a team of ServiceNow platform and Tech/Core Business/SecOps/IRM specialised consultants, fostering values led culture with strong team engagements enablement, and on-going professional development.
- Champion customer transformation, ensuring ServiceNow solutions align with business goals and drive measurable outcomes.
- Provide strategic and technical leadership to customers, partners, and internal teams, and serve as the focal point for delivery matters and escalations.
- Contribute to billable work (20% utilisation target), with active solution governance and hands-on guidance in complex projects.
- Drive a culture of collaboration, knowledge sharing, and continuous learning across the team and wider organisation.
- Support business development and go-to-market efforts, including pre-sales, scoping, presentations and proposal development, while aligning delivery capability with wider organisational goals.
- Shape service offerings and best practice implementation methodology in partnership with Product, Sales and Enablement team.
- Coach and mentor the team with clear guidance for new hires, structured training plans and regular performance reviews for the team
- Resolve on delivery challenges encountered to protect timeline, budget and ensure customer satisfaction
Requirements
- 10+ years in a consulting or professional services role with a focus on enterprise-wide business transformation solutions.
- Experience working with customers in ServiceNow platform, various workflows (e.g. Tech/Core Business/SecOps/IRM) and NowAssist.
Skills & Technologies
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