Customer Service Agent - English Speaking - Pentasia - Remote - Global

Our client is looking for motivated and professional Customer Support Agents to join a growing remote team. In this role, you will support customers through live chat and email, helping resolve issues while delivering a high standard of customer service in a fast-paced environment. Assist customers via live chat and email. Handle account-related questions and general inquiries. Resolve customer issues in a timely and professional manner. Escalate complex cases when needed. Follow internal procedures and support guidelines. Work closely with team leaders and other departments. Strong English communication skills. Previous customer support experience is preferred. Ability to multitask and work under pressure. Good problem-solving skills. Interest or experience in gaming, betting, or crypto platforms is a plus. Reliable internet connection and suitable remote working setup. Availability to work weekends and holidays. Fully remote position. Flexible and fast-growing work environment. $1,000 yearly hardware reimbursement. $150 monthly health insurance allowance. 14 days paid vacation per year.