Customer Service Representative
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Lisbon, Portugal"), this listing's salary midpoint is about 90% lower. The offer sits below the benchmark range (€9,260–€13,890). The listed pay band (€1,041–€1,361) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Service Representative | €1,520/per month | €2,159/per month | €2,800/per month |
| All roles in Lisbon, Portugal | €9,260/per month | €13,890/per month | €13,890/per month |
| From job ad (Mid-Level) | €1,041/per month | €1,201/per month | €1,361/per month |
We are looking for a Full-time Customer Service Representative to join our Lisbon-based Google Ads team. You will communicate with Google Ads customers via email, social media and phone, and receive coaching and extensive training to ensure you can answer customer questions accurately. We provide relocation support including flight to Lisbon, airport pick-up, and housing; assistance with taxes, health insurance, and banking. Salary is €1,040.66–€1,360.71 gross per month plus a bonus of about €100 per month. Hybrid work is possible: 3 days in the office and 2 days from home. Training and coaching leading to a Google Ads certificate are included and there are opportunities for advancement. Fluent German and English are required; applicants must be at least 18 years old with a school diploma. The role sits within Google Ads, Google’s online advertising division, providing customer support across channels.
Job Details
Responsibilities
- Communicate with Google Ads customers via email, social media and phone
- Be coached and trained to answer customer questions
- Assist customers with account setup and troubleshooting
- Support relocation logistics including flight reimbursement and housing guidance
Requirements
- Fluent German and English
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Application
- 2Phone interview
- 3Online test
- 4First interview
- 5Second interview
- 6Feedback
- 7Onboarding
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