IT Infrastructure Specialist

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are now looking for a Senior Infrastructure Specialist to join our team. Your basic tasks will include supporting the IT environments, platforms and software according to Nordea standards. Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry. About our team Welcome to the Service Fulfilment and Operation team in the SRE unit. We provide automated build and integration. We also support the deliveries with minimum manual overhead for the development teams. You will join a diverse, multi-faceted and passionate team, where you will be playing a key role in helping Nordea transition from Legacy IT own developed platform to Industry standards for DevOps Toolchain. We are moving our web applications to a containerized based architecture, leverage Mirantis Kubernetes and Docker containers. You will work closely with the other members of the team and Application Development team to onboard into our infrastructure, platform and tools. We offer a contract of employment with various benefits based on your location which may include private health and life insurance, learning opportunities, holiday subsidies, bonuses and more, depending on the location. Main responsibilities in this role: Maintaining and delivering 24/7 support to common repositories and templates, supporting improvement of standards - on call duty, minimum one week per two month Participating in implementation of new environments and tools Understanding the underlying processes with focus on technical issues for the purpose of being able to provide relevant advice and support Delivering support to users of environments and tools to ensure effective usage and solutions Be responsible for implementation and maintenance of development, test and production platforms to support stable environment and effective high performance solutions Making technical decisions based on analysis and knowledge of platforms, environments and software tracks in order to add value This role is in Poland (Gdynia, Lodz, Warsaw, Gdansk) or in Finland (Helsinki). We expect people to join to the office 60 % of the time. Who you are Your background and skills include: At least 3 years of experience in IT Operation or infrastructure building and monitoring Ops skills in the DevOps operating model – support, maintenance, deployment and administrative tasks Experience with Microservices Ability to interpret and troubleshoot application issues using log messages Practical knowledge of Linux/Unix General understanding of CI/CD, docker, Kubernetes, ansible, Git repository management Nice to have knowledge of Google Cloud Operation, AWS, AZURE operations Fluent in English, both written and spoken It would be ideal if you also: Knowledge of IDE Tools: IntelliJ IDEA or Visual Studio Code Previous experience (ability) to work in 24/7 environment – normal business hours 8-16 plus on call duty, minimum one week per two month Ability to resolve variety of issues reported by customers via Incident or Jira tickets, Root cause analysis, deployment of change requests Experience releasing new applications to platforms customers use What we offer Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us. People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward. A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment. Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility. Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.