Poolia Suomi Oy logo
Est. Monthly
Estimated €2,200 - €2,400
Posted June 1, 2026 · 60 days agoLast seen July 30, 2026Est. expiry July 6, 2026

Customer Service Representative

Open Application, Customer Service
Helsinki, Finland
Onsite · Customer Support
Open Application · Mid-Level
Finnish, English
No People Management
How this salary compares
Salary Context: Customer Service Representative

Hover or tap a row for full statistics (EUR / month on this chart).

Salary analysis

Compared with the selected benchmark ("In Helsinki, Finland: Customer Service Representative"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€2,000–€3,500). The listed pay band (€183–€200) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 27 comparable listings.

Monthly salary comparison for Customer Service Representative
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
Market Average: Customer Service Representative€1,250/per month€2,115/per month€3,500/per month
In Helsinki, Finland: Customer Service Representative€2,000/per month€2,300/per month€3,500/per month
Pay in our data — not quoted in ad (Mid-Level)€183/per month€192/per month€200/per month
About the role

Tasks Your job title could be, for example, customer service representative, customer advisor, B2B customer service person, product specialist, etc. Requirements We hope that you have some work experience in various customer service tasks (occurring by phone and email), perhaps you have already worked in some of the aforementioned roles and are open and excited about new challenges and opportunities. Your educational background is preferably commercial and you have fluent Finnish and English language skills, mastery of the Swedish language is an advantage. Your IT skills are up to date. We also hope that you are social by nature, service-minded and that your smile does not fade even in the busiest situations. Benefits We offer you the opportunity to tell us about your skills and background. In this way, we can together find new challenging and interesting tasks for you. Tell us about yourself by joining the application by registering your information and CV in our system. Additional Information Please note that for GDPR reasons we do not process applications sent by email. Please send your application with your salary expectations via the Apply button shown in the announcement. We make various searches from our system and as a job seeker you will receive from us, for example, tip and newsletters about open positions we have. So you should be active and regularly monitor the status of our open jobs and join the application! Poolia Making your job even better Poolia is a company specializing in recruitment, personnel leasing, direct searches and subcontracting. We recruit personnel in several different industries in Finland, Sweden and Norway. We invest in a high-quality job seeker experience, as well as good active communication in the different stages of the recruitment process. As a member of the personnel industry HELA and an OMX-listed company, we are committed to responsibility in all countries where we operate.

Job Details

Responsibilities

  • Perform customer service duties as a representative, advisor, or product specialist
  • Handle customer interactions via phone and email
  • Provide B2B customer service

Requirements

  • Some work experience in customer service (phone and email)
  • Commercial educational background preferred
  • Fluent Finnish and English language skills
  • Up-to-date IT skills
  • Social and service-oriented personality

Skills & Technologies

IT skillsFinnishEnglish
Seen 20 hours agoOpen ApplicationContent Complete
Poolia Suomi Oy logo
Poolia SuomiOy · 340 open roles
Top locations: Helsinki, Finland · 123 · Uusimaa, Finland · 47 · Tampere, Finland · 13+53 other locations
View company
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