Customer Service Representative

We are seeking a motivated customer service representative for a client in Lisbon. The role involves communicating with customers in Swedish and English, primarily via email, social media and phone, with on-site training and a comprehensive onboarding. You will resolve customer inquiries, provide high-quality service, inform about offers and campaigns on the website, and maintain customer accounts as needed. The employer is an international company based in Lisbon with staff from multiple nationalities. The position includes paid training for about two months, with the possibility of a higher starting salary based on prior customer service experience, otherwise a pay raise after 12 months. The job is located in Lisbon, Portugal and requires fluent Swedish and English, a minimum of 12 months commitment, and at least 18 years of age. The company supports relocation with a 2500 € package for moving from abroad (or 1250 € for moves within Portugal) covering flight, first rent and moving costs. 22 vacation days, private insurance, snacks and beverages are mentioned as part of the benefits.