Sales Specialist

ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, UK, Germany, France and Switzerland! With 200 team members and 3K Travel Coordinators, we’re a community of travelers who turn every trip into a life-changing experience. We connect like-minded millennials and send them on adventures to 300+ destinations worldwide. We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry. ABOUT THE ROLE JOB TITLE: Sales Specialist LOCATION: Hybrid (Milan) - 3 days/week TYPE OF CONTRACT: Fixed term of a year to start with SALARY RANGE: 25-28K AVAILABILITY: ASAP What you'll do: - Be the first point of contact for our WeRoaders, managing inbound and outbound sales interactions across multiple channels (phone, email, WhatsApp, social media, and more). - Hunt and convert leads with a proactive and goal-oriented approach, always looking for new opportunities to engage potential travelers. - Guide our customers through their decision-making process, understanding their needs and matching them with the perfect WeRoad experience. - Work closely with the Sales Team Leader to execute and continuously improve our sales strategy and practices. - Maintain and update a structured sales pipeline, keeping track of all customer interactions and ensuring an organized process. - Act as the voice of WeRoad: represent our brand values, handle objections, and provide support when needed to guarantee a positive customer experience. What we’re looking for: - 1/2 years of sales experience, ideally in B2C, with both inbound and outbound activities. Said so, this is a role built for people at the start of their sales journey, we're not after years of experience, we're after the right person. - A strong commercial drive: you've got real hunger for results, targets motivate you, closing energizes you, and every "no" is just the step before the next "yes." - You're hands-on and curious: you like getting under the hood of new tools, figuring out how things work, and finding smart shortcuts without waiting for a manual. - Excellent communication and organizational skills, with the ability to build trust and rapport quickly. - Fluency in Italian (native or equivalent) and good knowledge of English (written and spoken). Working fluency in any other European language spoken in our office (Spanish, German, French) is a plus. - A proactive and problem-solving mindset, with the resilience to thrive in a fast-paced environment. - Based in Milan or willing to relocate, with availability to work in the office 3 days a week. - A passion for travel and people... sharing our WeRoad spirit is a must! You will love working at WeRoad if: - You dream big, aim higher, and push yourself beyond limits you didn’t think possible. - You want to be part of a young, smart, and fun team that shares your passion for travel. - You’re an entrepreneur at heart, take responsibility from day one, and move fast to make things happen. - You prefer adventure over routine and embrace the fast-paced, ever-changing ride of a scaleup. - You believe in the power of people. What we can offer - Performance-based bonus – A discretionary annual variable bonus, and based on performance and company results. - A free WeRoad trip every year – Choose your dream destination with €1,400/year travel discount or travel even more as a Travel Coordinator. - Trust-based holidays – We believe performance is driven by impact, not by hours at a desk. - Opportunities to learn – We invest in your growth with training and learning opportunities. - New parent support – €3,600/year for 3 years after birth or adoption. - Extra benefits – Meal vouchers (€8/day – when applicable), a €1,000 bonus for your wedding or civil union, and one-off bonus when you hit 5 years with us. - Fun – A vibrant co-working space, team buildings and meet-ups. The selection process will consist of: - introductory call with Talent Acquisition Lead - technical and background-based interview with Hiring Manager - Second technical interview + Culture Champions step