Associate Director
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in New York, United States"), this listing's salary midpoint is about 24% higher. The offer still falls within the benchmark range (€1,231–€21,848). The listed pay band (€13,333–€15,333) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 9 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in New York, United States | €1,231/per month | €12,913/per month | €21,848/per month |
The Associate Director of Strategic Operations drives operational rigor, scalability, and gross margin expansion across the business. The role is embedded within the operations organization and collaborates with Finance, Product, Revenue, Clinical, and Customer teams to improve how care is delivered efficiently, sustainably, and at scale. The role is execution-oriented and acts as the programmatic owner of large cross-functional initiatives, ensuring teams are aligned, accountable, and delivering measurable outcomes. This is a hybrid role based in New York City, with in-office presence 2-3 days per week at 60 Madison Avenue; occasional travel may be required.
Job Details
Responsibilities
- Strategy: Lead strategic operational efficiency initiatives by diagnosing workflow, system, and cross-functional inefficiencies and designing scalable solutions.
- AI Leverage: Identify and evaluate opportunities to leverage AI and automation to improve operational efficiency, reduce cost-to-serve, and enhance scalability.
- Financial Ownership: Translate margin targets into actionable operational initiatives with clear owners, timelines, and measurable KPIs.
- Program Leadership: Own complex, cross-functional programs across Operations and adjacent teams (Product, Revenue, Finance, Clinical).
- Governance: Establish governance structures, milestones, and success metrics to ensure initiatives are delivered on time and at impact.
- Business Case Development: Build business cases for automation, tooling improvements, vendor optimization, and process redesign.
- KPI Rigor: Connect financial targets to day-to-day operations through performance dashboards, KPI rigor, and accountability cadences.
Requirements
- 4-6 years of experience in consulting, investment banking, corporate strategy, or strategic operations; top-tier consulting experience strongly preferred.
- 1+ years of operating experience at a high-growth or scale-stage company.
- Demonstrated experience leading complex, cross-functional programs with multiple stakeholders.
- Proven track record driving operational or cost-efficiency initiatives tied to financial outcomes.
- Understanding of how AI tools can be applied to manual processes, with the ability to evaluate ROI, risks, and change management considerations.
- Strong financial fluency - comfort working with margin models, cost structures, and performance metrics.
- BA or BS in any field required; MBA strongly preferred.
Skills & Technologies
Education Level
Bachelor
| Location | Active listings |
|---|---|
| Remote - Global | 18 |
| Remote - APAC | 1 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| Clinical Care Navigator | 3 |
| Specialty Care Navigator | 2 |
| Director | 1 |
| Payer Integration Manager | 1 |
| Program Manager | 1 |
| Account Executive | 1 |
| Medical Officer | 1 |
| Clinical Instructional Designer | 1 |
| Growth Marketing Director | 1 |
| Clinical Quality Manager | 1 |
| Director, Downstream Product Marketing | 1 |
| Medical Records Coordinator | 1 |
| Senior Program Manager | 1 |
| Payroll Administrator | 1 |
| Clinical Manager | 1 |
| Implementation Manager | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 7 |
| Senior | 5 |
| Executive | 4 |
| Manager | 3 |
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