Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("Market Average: Mid-Level Level"), this listing's salary midpoint is about 1% lower. The offer still falls within the benchmark range (€3,500–€7,250). The listed pay band (€4,435–€6,217) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 26 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Software Engineer | €3,500/per month | €5,750/per month | €11,527/per month |
The role involves providing technical support for distributed systems, troubleshooting JVM issues, and supporting enterprise platforms. The candidate should have experience with Java, JVM internals, Linux, Docker, Kubernetes, and cloud-native infrastructure. The support engineer will handle customer issues, perform root cause analysis, and communicate effectively with technical and non-technical stakeholders. The position is remote in Malaysia, full-time, with a focus on SLA adherence and customer satisfaction.
Job Details
Responsibilities
- Provide technical support for distributed systems
- Troubleshoot JVM issues and analyze logs
- Support enterprise platforms and high-availability applications
- Communicate effectively with customers and stakeholders
Requirements
- Experience supporting distributed systems
- Strong understanding of Java and JVM internals
- Hands-on experience with Linux and production troubleshooting
- Familiarity with Docker, Kubernetes, and cloud infrastructure
- Experience analyzing thread dumps, heap dumps, and GC logs
Skills & Technologies
Education Level
Bachelor
| Location | Active listings |
|---|---|
| Remote - Global | 31 |
| Remote - Italy | 2 |
| Remote - Serbia | 2 |
| Remote - Spain | 2 |
| Remote - Finland | 2 |
| Remote - Poland | 2 |
| Remote - Romania | 2 |
| Remote - Bulgaria | 2 |
| Remote - Croatia | 2 |
| Remote - Estonia | 2 |
| Austin, United States | 1 |
| Espoo, Finland | 1 |
| Role type | Active listings |
|---|---|
| Data Analytics Engineer | 3 |
| Knowledge Centered Service Enablement | 3 |
| Enterprise Account Executive | 3 |
| Sales Engineer | 2 |
| Enterprise Product Advisor | 2 |
| Database Administrator | 2 |
| High Velocity Account Executive | 2 |
| Customer Success Manager | 2 |
| Data Scientist | 2 |
| Content Strategist | 2 |
| Product Manager | 1 |
| Distributed Database Engineer | 1 |
| Professional Services | 1 |
| Distributed Database Developer | 1 |
| Marketing Manager | 1 |
| Enterprise Product Advisor Manager | 1 |
| Regional Sales Manager | 1 |
| Sales Enablement Manager | 1 |
| Principal Developer Tools | 1 |
| Software Engineer | 1 |
| Manager, Business Development | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 30 |
| Manager | 1 |
| Senior | 1 |
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