Product Manager

Lead Product Manager responsible for driving growth, engagement, and retention for our member population with complex care needs. This is a growth-oriented product leadership role. You will own the strategy, experimentation roadmap, and success metrics for improving how members enter, engage in, and remain in care over time, while maintaining clinical integrity and regulatory compliance. You will operate at the intersection of growth strategy, clinical care models, and product execution, shaping how Spring Health scales program impact through data-driven iteration, experimentation, and system-level thinking. This is a hybrid role based in Seattle, with an expectation to be in office 2-3 days a week. Our office is located at 255 King St. What you’ll be doing: Own the growth strategy for Specialty Care, defining how Spring Health improves activation, session attendance, retention, and progression through care for complex, high-acuity members. Identify, prioritize, and test growth levers across the member journey (e.g., onboarding, scheduling, care plan adherence). Build and maintain a continuous experimentation roadmap in partnership with data, engineering, and clinical teams to design ethically sound tests that drive measurable impact. Define and own growth KPIs; translate clinical constraints into scalable growth systems. Lead cross-functional teams to ship, measure, and iterate on member experiences and internal workflows. Collaborate with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements. Align growth initiatives with broader Care and company objectives. Use qualitative insights and experimentation results to refine strategy. Raise the bar for growth thinking within the Growth organization with a focus on experimentation and outcome-driven decisions. What success looks like in this role: Meet or exceed targets for utilization and revenue for Specialty Care. A data-informed growth strategy with measurable engagement improvements. Sustained improvements in activation, attendance, retention, and longitudinal engagement for high-acuity members. A robust experimentation culture where hypotheses are tested quickly and decisions are evidence-based. Growth initiatives that are ethically sound, clinically appropriate, and scalable. Cross-functional alignment on what growth means and how it’s measured. Your work contributes to both member outcomes and business impact without compromising care quality. What we expect from you: 7+ years of product management experience with growth-oriented portfolios. Proven Growth PM experience owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products. Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts). Experience operating in regulated environments (healthcare, fintech, education) preferred. Deep analytical fluency with hypothesis testing and data-driven decisions. Ability to navigate ambiguity and balance growth velocity with clinical integrity and user trust. Ability to influence senior stakeholders and align teams. Excellent communication skills. Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus. Familiarity with Looker, Mixpanel, Iterable, and/or Eppo. The target base salary range for this position is $182,000 - $236,000, and is part of a comprehensive compensation package including equity and benefits. We review pay annually through Radford Global Compensation Database.