Solutions Engineer

Technical Qualification & Discovery: Collaborate with the Account Executive to thoroughly understand the prospect’s cloud environment, FinOps maturity, cost management challenges, and operational goals through in-depth technical discovery sessions across engineering, finance, and platform teams. Technical Validation & POV Leadership: Own and drive technical validation and Proof of Value (POV) exercises for DoiT Cloud Intelligence, including POV preparation, proactive management, and ensuring successful technical outcomes that demonstrate clear value and alignment with prospect requirements. Platform Demonstrations: Develop and deliver compelling, tailored demonstrations of DCI in Thai and English, showcasing cloud cost visibility, optimization insights, and operational intelligence across complex multi-cloud environments. Business Case & ROI Development: Build business cases and ROI analyses that clearly articulate the financial and operational impact of adopting DCI, for both engineering and executive audiences. AWS Partner-Led Growth: Work with AWS field teams and local partners on co-sell motions, partner-sourced pipeline, and accelerator programs — including GenAI, Migration Acceleration Program (MAP), and Well-Architected Framework Review (WAFR) engagements. Hands-On Cloud Engineering: Act as a trusted cloud engineer who designs and helps implement improvements in cost efficiency, resilience, security posture, and operational automation. DCI Power User & Expertise: Become the go-to expert for DoiT Cloud Intelligence in the region: build analytics and cost allocation views, surface cost and risk opportunities, write Composer queries, create CloudFlow automations, and embed DCI into customer observability, governance, and CI/CD workflows. Partner & Portfolio Motion Support (MSP, PE, SI): Support technical engagements with MSPs, PE firms, and SIs by demonstrating how DCI enables portfolio-level visibility, operational insight across multiple cloud environments, and scalable optimization strategies. Technical Win Ownership: Take full ownership of the technical win for DCI engagements — guiding prospects through evaluation, addressing technical requirements, and building confidence in the platform’s ability to drive cloud efficiency and operational insight. Reusable Assets & Enablement. Convert field work into reusable assets: playbooks, Terraform modules, automations, architecture diagrams, internal tooling, and documented patterns. Create external-facing technical content such as webinars, workshops, and customer enablement sessions in Thai. Event & Conference Presentations. Represent DoiT and DCI at local and regional events, AWS events, webinars, and industry conferences, delivering engaging presentations and demonstrations. Product Feedback & Customer Advocacy. Translate customer pain points, partner requirements, and feature gaps into structured, technically credible input for Product and Engineering, helping shape the evolution of the Cloud Intelligence platform. Represent the voice of the Thai and APAC technical customer in roadmap discussions. Accurate, Timely Documentation. Ensure timely entry of data into internal business support systems and contribute to the tools and metrics that highlight business performance and effectiveness. About You You are an accomplished Solutions Engineer or hands-on cloud architect with customer-facing experience. You are a native Thai speaker who can move between Thai-language executive conversations and English-language technical deep dives with a global product team. Qualifications Native-level Thai fluency with proficiency in English. 5+ years of hands-on experience on AWS and cloud design/operations. Experience in customer-facing technical roles selling or delivering into enterprise and mid-market accounts. Strong knowledge in cloud infra, data & analytics, or ML/GenAI. FinOps and cost management mindset. Observability tools experience. Infrastructure as Code (Terraform) and CI/CD tooling. Data analysis skills. Strong communication and stakeholder management. Experience in account-team model across multiple functions. Bonus: AWS certs, FinOps, SRE, or platform engineering. We offer: Unlimited Vacation, Flexible Working Options, Health Insurance, Parental Leave, Employee Stock Option Plan, Home Office Allowance, Professional Development Stipend, Peer Recognition, and more. We are a remote-first company with a global team.