Head of Corporate Due Diligence - Pentasia - Remote - Global

We are a global financial technology organisation providing banking, payments, foreign exchange, and digital asset infrastructure through a unified platform. Our technology enables businesses to move, manage, and access funds across multiple currencies, payment networks, and jurisdictions through a single integration. Serving a broad portfolio of enterprise clients, we process significant transaction volumes annually and operate across multiple regulated markets. The Role Own, maintain, and enhance corporate due diligence-related compliance procedures, ensuring alignment with regulatory requirements and industry best practices. Support the development and continuous improvement of a risk-based customer due diligence framework. Oversee onboarding, periodic reviews, and event-driven reviews for corporate customers across multiple jurisdictions. Ensure cases are prioritised appropriately based on risk exposure, business requirements, and regulatory timelines. Act as a senior escalation point for complex, high-risk, or sensitive due diligence matters. Supervise day-to-day customer due diligence (CDD) and enhanced due diligence (EDD) activities, including client amendments, enquiries, terminations, and account closures. Lead, coach, and develop a team of due diligence professionals, ensuring consistent quality, productivity, and compliance standards. Ensure team members remain up to date with relevant regulations, internal policies, procedures, and systems. Provide guidance and subject-matter expertise on complex customer onboarding and review cases. Collaborate closely with Compliance, Sales, Customer Success, Operations, Product, and Technology teams to balance regulatory obligations with business objectives. Engage with banking partners and external stakeholders regarding due diligence requests and requirements. Support and coordinate internal and external audits relating to customer onboarding and due diligence processes. Identify opportunities to improve onboarding and review processes while maintaining effective risk controls. Partner with Product and Technology teams to implement scalable compliance solutions and workflow enhancements. Monitor operational performance and recommend improvements to controls, reporting, and process efficiency.