Customer Success Manager
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Salary analysis
Compared with the selected benchmark ("In Helsinki, Finland: Customer Success Manager"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€3,900–€4,850). The offer's range width is broadly in line with the benchmark. This benchmark is based on 4 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Success Manager | €3,900/per month | €5,903/per month | €11,575/per month |
| In Helsinki, Finland: Customer Success Manager | €3,900/per month | €4,200/per month | €4,850/per month |
Customer Success Manager - Swedish speaker. Stockholm, Helsinki location. Apply for this job. Do you love building relationships and helping clients achieve measurable results? You will be the primary contact for our Swedish-speaking customers, fostering strong relationships and ensuring their success through our services. You will coach and motivate solution providers to get the most out of our service, ensuring they generate valuable leads and connections through 1-to-1 meetings and invitation-only events. This role is sales-driven, as you'll act as an extension of our sales team, fostering long-term customer relationships and driving repeat business. What we’re looking for: around 2 years in customer-facing roles, proven track record of building client relationships, drive for upselling, excellent communication, Swedish and English proficiency, strong analytical skills, ability to work independently and collaboratively. What we offer: compensation package with base salary, commission and starter bonus; onboarding; European opportunities; vacation days; team events; international environment.
Job Details
Responsibilities
- Cultivate and manage long-term relationships with clients
- Deliver exceptional customer service
- Equip solution providers with necessary knowledge for events
- Collaborate with sales to identify upselling and portfolio opportunities
- Articulate value proposition of services
- Demonstrate time management and attention to detail
Requirements
- Around 2 years of experience in a customer-facing role
- Proven track record of building client relationships
- Drive for upselling
- Excellent communication and interpersonal skills
- Proficiency in Swedish and professional English
- Strong analytical and problem-solving abilities
- Ability to work independently while also thriving in a collaborative environment
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1Screening video call with Recruitment Team
- 2First interview with Hiring Manager
- 3Second interview with a team member
- 4Reference check
| Location | Active listings |
|---|---|
| Helsinki, Finland | 9 |
| Stockholm, Sweden | 5 |
| Amsterdam, Netherlands | 4 |
| Barcelona, Spain | 3 |
| Berlin, Germany | 2 |
| Copenhagen, Denmark | 1 |
| Role type | Active listings |
|---|---|
| Network Growth Manager | 3 |
| Account Executive | 2 |
| Customer Success Manager | 1 |
| Paid Media Specialist | 1 |
| Senior Event Content & Speaker Engagement Manager | 1 |
| AI-Driven Full Stack Developer | 1 |
| Role level | Active listings |
|---|---|
| Manager | 4 |
| Mid-Level | 3 |
| Senior | 2 |
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