Monthly

€1,000 - €1,300

Posted August 16, 2026 · 0 days agoLast seen August 16, 2026Est. expiry September 20, 2026

Working Adventures · Company insights

Customer Service Agent

Become a Customer Service Agent

Porto, Portugal

Onsite · Customer Service

Full-time · Junior

French, English

No People Management

How this salary compares

Salary Context: Customer Service Agent

Hover or tap a row for full statistics (EUR / month on this chart).

Market Average: Customer Service Agent

€1,995

€2,147

From job ad (Junior)

€1,000

€1,300

Salary analysis

Compared with the selected benchmark ("Market Average: Customer Service Agent"), this listing's salary midpoint is about 44% lower. The offer sits below the benchmark range (€1,995–€2,147). The listed pay band (€1,000–€1,300) is wider than the benchmark, which suggests greater salary variability. This benchmark is based on 2 comparable listings.

Monthly salary comparison for Customer Service Agent
Market	Lower bound (25th percentile)	Median	Upper bound (75th percentile)
Market Average: Customer Service Agent	€1,995/per month	€2,071/per month	€2,147/per month
From job ad (Junior)	€1,000/per month	€1,150/per month	€1,300/per month

About the role

A descriptive posting in French about becoming a customer service agent in Porto, including details on training, salary, benefits, and responsibilities.

Job Details

Responsibilities

Handle customer inquiries via phone, email and chat
Resolve customer complaints empathetically
Provide guidance on order tracking, returns and technical issues
Maintain accurate records of interactions and actions taken
Collaborate with colleagues to improve processes and the customer experience

Requirements

Fluent in French (oral and written)
Good level of English (minimum B2)
Available to work for at least 6 months
You must currently live in Porto or nearby or be willing to cover relocation costs
At least a high school diploma
Be at least 18 years old
Possess a valid European passport or European ID card