Site Reliability Engineer

Responsibilities

• Platform reliability & operations: Ensure the availability, resilience, and performance of the platform and supporting services.
• Own and improve incident management, including troubleshooting, escalation handling, and follow-ups aligned to SLAs.
• Participate in an on-call rotation, supporting production systems and driving reliability improvements from real incidents.
• Infrastructure engineering (Linux / Cloud / Kubernetes): Design, deploy, configure, and manage Linux-based system architecture across environments.
• Build and support platform implementations using AWS and other cloud technologies (compute-centric services and related infrastructure).
• Design and implement large and complex technology projects, from initial design through production rollout and operational handover.
• Support and maintain Kubernetes-based workloads and platform components.
• Automation & Infrastructure as Code: Build tooling and solutions to automate recurring operational tasks.
• Use Infrastructure as Code (IaC) to standardize and scale: Terraform for provisioning , Ansible for configuration management and automation
• Improve reliability by reducing manual steps and enabling repeatable deployments.
• CI/CD & developer enablement: Manage and maintain CI/CD pipelines across 20+ repositories spanning multiple technology stacks.
• Partner with Engineering teams to improve build/release consistency, pipeline reliability, and deployment safety.
• Observability & operational readiness: Implement and enhance monitoring, logging, and alerting, using tools such as Prometheus, Grafana, Zabbix, Splunk, PagerDuty (or equivalent incident alerting/response tooling).
• Use metrics and incident learnings to reduce noise, improve signal, and shorten time-to-detect/time-to-recover.
• Documentation & standards: Produce clear, formal documentation including: Configuration standards, Troubleshooting runbooks, Infrastructure and architecture design documentation.
• Contribute to internal standards that improve consistency, security, and operational maturity.