Social Media Associate

ABOUT THE ROLE Synthesia is the world’s leading AI video platform for business, headquartered in London with offices and teams across Europe and the US. We’re looking for someone smart, curious, and highly organised to help run Synthesia's social presence day to day across LinkedIn, X, Instagram, TikTok, and YouTube. LOCATION: London or New York · Full-time · Hybrid (3 days in office). WHAT YOU’LL BE DOING - Managing our day-to-day presence across LinkedIn, X, Instagram, TikTok, and YouTube - Owning and maintaining the social content calendar, keeping upcoming posts, assets, and priorities organised - Scheduling and publishing content at the right time across different accounts and platforms - Managing comments and engaging with people across our social channels in a thoughtful, natural, and engaging way - Keeping track of conversations, trends, and relevant moments happening across social - Coordinating with our internal creative team to make sure content moves smoothly from idea to publication - Helping manage and organise multiple social accounts, assets, approvals, and day-to-day requests - Tracking performance and learning what resonates with different audiences WE'D LOVE TO HEAR FROM YOU IF... - You're smart, driven, curious, and eager to learn - You're a few years into your career and ready to take on more ownership - You're highly organised and genuinely enjoy keeping lots of moving pieces on track - You understand how people actually interact on social media, and can engage without sounding like a corporate account - You have good judgement and know when something should go live, when to engage, and when not to - You're comfortable taking someone's ideas and turning them into something clear, organised, and ready to publish - You don't mind the operational side of social: calendars, scheduling, comments, account management, and coordination - You're genuinely curious about AI, technology, and the conversations happening around the future of work.