Pre Sales Manager

SD Worx is one of Europe’s leading providers of Payroll and HR services, with an international presence. We are present with offices throughout Europe and in Mauritius. Our goal is to bring solutions to life for people, helping organisations of every size turn Human Resources into a source of value for both business and people. Our HR solutions cover the entire employee lifecycle: from payroll management to attracting, valuing and developing talent. We are looking for a Pre-Sales Manager to work closely with sales teams, providing specialist expertise, support and the ability to turn customer needs into business opportunities in technical payroll management solutions. At the heart of sales activities, the role is key to understanding prospects’ needs precisely, structuring effective technical and functional responses, and guiding the preparation of tender and specification responses using corporate AI and pricing tools. A strategic partner to Sales and Operations, you will contribute to commercial storytelling, prepare presentations and demos for prospects, and support sales colleagues throughout the entire sales cycle, through to contract closure. Main responsibilities Present SD Worx products and services as a solution, and SD Worx as a partner, to all stakeholders at both introductory and in-depth levels, from commercial storytelling to technical discussions with prospects, with the aim of developing sales. Identify and analyse prospects’ and customers’ objectives and challenges, translating them into solutions from the SD Worx portfolio. Identify technical issues for specific accounts and develop and position appropriate solutions, preparing the necessary documentation, such as architecture diagrams and technical documents. Design innovative solutions for prospects’ and customers’ needs and deliver tailored demonstrations that align with SD Worx’s commercial values and highlight the main differentiating features of its products and services. Act as the internal point of reference for product and service knowledge, supporting the sales team and the wider SD Worx organisation. Understand industry interoperability standards and how they apply within the company’s range of solutions. Respond to the functional and technical aspects of RFI/RFP requests with support from corporate AI tools. Create, organise and develop the knowledge base, ensuring the documentation needed to train AI and optimise responses to tender specifications is managed. Act as a product advocate with internal and external stakeholders. Provide continuous feedback on how solutions are applied in target markets, contributing to the product roadmap, marketing activities and commercial initiatives. Take part, when needed, in marketing events, roadshows, webinars and technical briefings to support lead generation. Support the handover between the sales team and Project Management before projects begin. Required competencies Strategic vision and market orientation Ability to use formal and informal networks, digital channels and other tools to assess the organisation’s competitive position. Knowledge of recent market developments and understanding of their implications for the company. Ability to leverage internal, external and social networks to approach the market more effectively. Understand both explicit and implicit customer needs and address them from different perspectives. Seek additional information that is useful for co-creating new solutions. Develop complete, sustainable responses and translate them into concrete actions. Relationship skills Use market and customer knowledge to guide prospects towards the most suitable solutions. Create impact and quickly earn the customer’s trust. Convince and inspire through effective storytelling. Requirements: Creativity and a service mindset Excellent communication skills Strong customer focus Initiative Ability to coordinate and energise teams Familiarity with IT concepts such as SaaS, datacentres, standards and protocols, and SLA (Service Level Agreement). Experience required At least five years’ experience in the payroll sector and payroll management software. Strong knowledge of payroll system functionality, operational needs and industry best practices. Ability to apply your experience to proposed solutions. Excellent professional knowledge of English. Technical understanding of enterprise information systems, integrations, implementation challenges and related mitigation strategies. An engaging, authoritative and charismatic presentation style. Ability to meet challenging deadlines and work effectively in high-pressure, strongly customer-focused environments. For this position, the gross annual salary starts at €46,000. The actual level and salary will be determined taking into account the person’s experience, skills and profile. Further details about the compensation package and benefits will be shared during the early stages of the recruitment process. Why Join SD Worx? An attractive salary based on your experience and achievements Ticket restaurant Flexible working hours and smart working Referral program and Internal Mobility Workation - possibility to work from any SD Worx location (4 weeks per year): There is always an SD Worx office nearby! - SD Worx Yearly performance review with remuneration review Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx! SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life. All hiring decisions are made based on skills, experience and role-related qualifications.