Pre-Sales Manager

The Pre-Sales Manager (FS team) will be responsible for managing a team of Pre-Sales Consultants who are responsible for: - Partnering with Account Executives to run seamless product evaluations and drive new business across key verticals - Lead product demos, discovery calls, and tailored workshops to uncover and position value - Translate client challenges into compelling use cases that showcase the power of AlphaSense - Collaborate with Support, Sales, Product, and Content teams to close feedback loops and influence roadmap priorities - Maintain a consultative, user-first mindset throughout every evaluation, building trust and credibility with prospective clients and cross-functional stakeholders Duties of the Pre-Sales Manager include: - Directly leading a team of Pre-sales Consultants who are responsible for supporting AEs in closing trials by providing white glove and value-add client service. - Aggregating feedback and pivoting pilot programs to allow for optimal renewal rates, revenue growth, and uncovering the key support this team can offer to our revenue organisation. - Coaching and mentoring members of your team on development, call coaching, implementing best practices, and establishing accountability across the team. This includes driving onboarding, certification and ongoing enablement programmes in partnership with Sales Enablement. - Providing transparency and insight into your team’s performance to management, which includes tracking and reporting day-to-day metrics. - Evaluating & implementing resource coverage models to support growth, and recruiting top talent for your growing team while maintaining a high bar of excellence. - Building impactful relationships with cross-functional leaders (Sales, Account Management, Sales Enablement, Product, Marketing, etc.) to ensure alignment and drive successful growth outcomes. - Diligently learn about our product and feed additional ideas to bridge the gap between feature roll-outs, the future roadmap, and user requests for platform updates. Candidate Requirements: - 5+ years of work experience in sales or client success with a minimum of 2 years direct people management experience (where you manage a team of at least 5 client-facing people). - High aptitude and willingness to learn. - Ability to distill and explain complex issues in simple terms. - Experience operationalising the customer journey and creating effective and scalable processes. - An intelligent, articulate, consultative and confident client facing professional - Must have the personal motivation and ability to contribute to a dynamic and entrepreneurial team culture. - Superior ability to develop rapport with people, and to maintain relationships, combined with a positive and proactive personality. - Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt. - Outstanding oral, written and presentation skills. - Effective attention to detail, time management and task prioritisation, even when under pressure. - Ability and interest to work autonomously, and for a small fast-growing company.