Monthly
€7,234 - €10,490
Posted August 21, 2026 · 9 days agoLast seen August 26, 2026Est. expiry September 25, 2026
About the role
Role Summary ... This field contains the full visible posting text in English.
Job Details
Responsibilities
- Work directly with customers via tickets and social media
- Respond to inquiries on multiple platforms
- Monitor social channels for feedback
- Manage escalations and coordinate with internal teams
- Collaborate with Support team
- Cross-functional alignment with marketing
Requirements
- 4+ years of social media support experience
- Experience with Zendesk, Sprout Social
- Stripe, Orb
- Strong written communication
- Autonomy and ambiguity tolerance
- Brand voice management
- Understanding of platform audiences
- Developer community terminology
Skills & Technologies
ZendeskSprout SocialStripeOrbLinearNotionReplit
Seen 4 days ago
Replit · 12 open roles
Top locations: Remote - France · 2 · Remote - Europe · 2 · Remote - Ireland · 2+3 other locations
| Location | Active listings |
|---|---|
| Remote - France | 2 |
| Remote - Europe | 2 |
| Remote - Ireland | 2 |
| Remote - Italy | 2 |
| Remote - Netherlands | 2 |
| Remote - United Kingdom | 2 |
| Role type | Active listings |
|---|---|
| Site Reliability Engineer | 2 |
| Role level | Active listings |
|---|---|
| Senior | 2 |
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