Strategic Finance Manager

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re an in-office company with values that shape how we work and grow as a team. About the Role: Decagon is scaling fast, building the finance function to match. As one of our first finance hires, you’ll sit at the center of our most critical decisions — owning planning, stress-testing bets, and partnering directly with our co-founders and leadership team to allocate capital against our biggest opportunities. This isn’t a reporting role. You’ll be embedded in the revenue org—the finance partner our CRO and CCO rely on for sales capacity, commissions, and go-to-market strategy. In this role, you will: Own sales capacity modeling end-to-end — headcount planning, ramp assumptions, quota-setting, and territory design — partnering with Pre-Sales, Post-Sales, and RevOps to translate revenue targets into a credible plan; Drive the quarterly and annual planning cycle for the GTM org; Design, own, and administer the GTM incentive and commission framework, including plan design, payout calculations, and ongoing governance; Serve as the embedded finance partner to the CRO and CCO — in their deals, in their hiring decisions; you’re an extension of their leadership team; Build and maintain the GTM financial model: pipeline coverage, bookings, ARR, churn, and expansion — the full revenue picture; Define and track GTM-specific KPIs and deliver reporting to leadership and the Board; Partner with RevOps to build dashboards and forecasting infrastructure for real-time visibility into performance. Your background looks like: 8-10 years in Strategic Finance / Revenue Ops at a high-growth tech company; 2+ years investment banking; Expert financial modeling; Deep SaaS metrics knowledge; Hands-on with capacity modeling, quota design, GTM incentives; CRM/RevOps data familiarity; Strong analytical and communication skills; Ability to influence without authority; High ownership mentality; Comfortable in fast-paced environments; Proficiency in Google Sheets / Excel; SQL/BI a plus. Benefits: medical, dental, vision; life insurance and disability; retirement plan; parental leave; fertility and family benefits; wellness stipend; daily lunches; flexible vacation policy. This role offers a competitive compensation package with equity; UK employees receive 25 days statutory leave. Please apply to join Decagon’s mission to redefine customer experiences.