Software Engineer

About the Role We're looking for a Senior Software Engineer to join our Director of Engineering building ShopMy's agent orchestration platform: the system our AI agents are built, run, managed, and improved on. Your job is the platform itself: the trigger layer that routes every inbound event from Slack, Linear, GitHub, and the ShopMy product; durable multi-step workflows; human-in-the-loop approvals; agent memory; evals; cost attribution; and the console it's all managed through. You'll partner closely with the agent managers who design and run the agents themselves. It's a small team with broad ownership, and the design challenge is keeping it a true platform - model-agnostic, with diverse triggers, composable workflows, and abstractions that make the next agent cheap to launch instead of a one-off build. Your Impact to the Role - Design and evolve the orchestration core: a declarative trigger system spanning Slack, Linear, cron, and HTTP; durable workflows; and agent runs that can suspend and resume around human approval - Find the abstractions that keep the platform general, so the next agent or workflow composes existing machinery instead of forking a new code path - Build the tool layer that gives agents their capabilities: Slack, Linear, GitHub, Notion, MCP, and a dynamic tool registry - Build the management console agent managers use to create, evaluate, and improve agents (React) - Make agent behavior legible: run tracing, evals and judges, feedback loops, and per-run cost attribution - Design and implement APIs in TypeScript and NestJS backed by Postgres - Deploy and operate the platform on AWS (ECS, ALB, CloudFormation, CloudWatch) What We're Looking For - Strong proficiency in TypeScript, Node.js, and relational databases - Experience building systems other engineers build on: internal platforms, frameworks, orchestration or developer tooling, and the API design instincts that come with it - Enough hands-on time with LLMs to be comfortable building an agent yourself: tool calling, context and memory, and evaluating nondeterministic behavior - Experience building interfaces that make complex systems easy to understand and manage - Experience deploying and operating production services on AWS: containers, ECS, ALB, and monitoring with CloudWatch or similar - AI-assisted development (Claude Code, Cursor, or similar) as a core part of how you work - Keen attention to detail in code structure and style - 5+ years of professional software engineering experience Bonus Points - You've built on or operated durable-execution or workflow engines (Temporal or similar), or rolled your own - You've shipped agent systems, built with agent frameworks (LangGraph, the Claude Agent SDK, or similar), written MCP servers, or built eval harnesses - Experience working in high-growth startups or fast-paced product environments - Enjoy mentoring and helping shape engineering best practices and team culture In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. New York Pay Range $145,000 - $225,000 USD The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!