Learning Experience Manager

Nexthink's Revenue Acceleration team is hiring a Content & Learning Experience Manager to own the quality, coherence, and pedagogical integrity of everything we build for our GTM organization. This is the role for someone who geeks out on how adults actually learn, who cares deeply about the craft of instructional design, and who can translate complex subject matter — enterprise software, sales methodology, AI-driven workflows — into content that reps actually use and retain. You'll own the content engine across three critical domains: sales methodology, product enablement, and AI playbooks. What You Will Own Content Strategy & Governance - Own Nexthink's GTM content library end-to-end — ensuring everything is accurate, current, findable, and built to a consistent standard of quality - Establish and maintain a content governance framework with defined owners, review cadences, and retirement criteria - Partner with Product Marketing, Product, and CS to ensure content reflects the current product, competitive landscape, and customer narrative - Manage Nexthink's Seismic instance as the content system of record Methodology Content - Build and maintain the curriculum that brings Nexthink's sales methodology to life - Translate abstract methodology into concrete tools reps can use in the moment: call guides, discovery frameworks, objection handling matrices, deal review templates - Ensure methodology content is integrated into onboarding, reinforcement programs, and manager coaching Product Enablement - Own the content infrastructure that keeps GTM reps current on Nexthink's platform — including Nexthink Intelligence, Adopt, Amplify, Flow, AI Drive, and new capability releases - Partner with Product and Product Marketing on launch readiness - Design content for seven distinct GTM roles AI Playbooks - Build Nexthink's library of AI-specific enablement content - Develop playbooks that are practical and durable - Stay current on the evolving AI tooling landscape Learning Experience Design - Set and uphold the pedagogical standard for all enablement content — applying instructional design principles - Audit existing content against that standard - Champion multimodal learning: self-paced e-learning, live workshop design, just-in-time reference tools, and manager-led reinforcement assets Qualifications - 3+ years in enablement, instructional design, or GTM content development — ideally at a B2B SaaS company with a complex enterprise sales motion - Genuine depth in instructional design and adult learning principles - Experience building methodology-aligned content — familiarity with frameworks like MEDDIC/MEDDPICC, Challenger, Command of the Message, or similar is a strong plus - Strong product acumen - Hands-on experience with content and LMS tooling — Seismic, Highspot, Docebo, Articulate, or comparable platforms - Clear, compelling writer and visual communicator - Detail-oriented without losing sight of the strategic picture - Familiarity with AI tools in a GTM or productivity context