Order Operations Manager

The text below is the employer's original job description, extracted as written. Other details on this page, like salary, responsibilities, and requirements, are interpreted from that text by our system, not values the employer explicitly confirmed, so treat them as our best interpretation rather than verified facts.

The Opportunity:Ookla is seeking a highly organized, process-driven, and commercially-minded Order Operations Manager to oversee the day-to-day order operations for all products across our direct and indirect sales channels. In this role, you will be the critical link between Sales, Finance, Legal, and Operations. You will establish and enforce scalable processes that accelerate our order-to-revenue cycle, ensuring high-quality CRM data, driving contract compliance, and managing crucial customer onboarding and RFP workflows. The ideal candidate is fully versed in revenue recognition principles and contracting nuances, acting as a strategic partner to maximize revenue efficiency. Key Responsibilities include managing end-to-end order processing, designing operational workflows, enforcing CRM data integrity, managing onboarding and RFP processes, and ensuring contract compliance with revenue recognition standards. The candidate should have 5+ years of experience in Sales Operations, Order Management, or Revenue Operations, proficiency with CRM platforms like Salesforce, and a strong understanding of contracting and revenue principles. About Ookla: Ookla, an Accenture company, is a global leader in connectivity intelligence, providing insights to optimize networks and enhance digital experiences. Benefits include competitive salaries, health and wellness benefits, paid time off, professional growth opportunities, employee recognition, and a commitment to diversity and inclusion. Compensation for this role is 75,000 - 90,000 EUR annually, based on experience and other factors.