
Order Operations Manager - Ookla
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Job Description
The Opportunity:Ookla is seeking a highly organized, process-driven, and commercially-minded Order Operations Manager to oversee the day-to-day order operations for all products across our direct and indirect sales channels. In this role, you will be the critical link between Sales, Finance, Legal, and Operations. You will establish and enforce scalable processes that accelerate our order-to-revenue cycle, ensuring high-quality CRM data, driving contract compliance, and managing crucial customer onboarding and RFP workflows. The ideal candidate is fully versed in revenue recognition principles and contracting nuances, acting as a strategic partner to maximize revenue efficiency. Key Responsibilities include managing end-to-end order processing, designing operational workflows, enforcing CRM data integrity, managing onboarding and RFP processes, and ensuring contract compliance with revenue recognition standards. The candidate should have 5+ years of experience in Sales Operations, Order Management, or Revenue Operations, proficiency with CRM platforms like Salesforce, and a strong understanding of contracting and revenue principles. About Ookla: Ookla, an Accenture company, is a global leader in connectivity intelligence, providing insights to optimize networks and enhance digital experiences. Benefits include competitive salaries, health and wellness benefits, paid time off, professional growth opportunities, employee recognition, and a commitment to diversity and inclusion. Compensation for this role is 75,000 - 90,000 EUR annually, based on experience and other factors.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 6 |
| Remote - Global | 2 |
| Role type | Active listings |
|---|---|
| Software Engineer | 4 |
| Product Marketing Specialist | 1 |
| Full Stack Developer | 1 |
| Data Architect | 1 |
| Android Developer | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 2 |
| Mid-level | 2 |
Ookla appears in 8 indexed job postings in JobCrawls' Finland dataset since May 2025. In that historical index, the strongest location signals for this employer are Helsinki, Finland and Remote - Global.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Manage Day-to-Day Operations: Oversee the end-to-end order processing lifecycle for all Ookla product lines across both direct sales and indirect channels (partners/resellers).
- Accelerate Order-to-Revenue: Design, implement, and continuously optimize operational workflows to reduce friction and promote a faster, more efficient rhythm from deal close to revenue recognition.
- Partner with the Sales team to enforce strict accountability regarding key CRM inputs, data integrity, and contracting standards.
- Own and streamline the administration of vendor intake forms, customer onboarding processes, and security/compliance documentation.
- Support the sales ecosystem by managing operational requirements for RFPs, ensuring timely and accurate submission of business operational data.
- Serve as the subject matter expert on how deal structures impact revenue. Work closely with Legal and Finance to ensure all contracts align with standard revenue recognition guidelines (e.g., ASC 606), and legal requirements.
Requirements
- 5+ years of experience in Sales Operations, Order Management, Deal Desk, or Revenue Operations, ideally within a SaaS or tech environment.
Skills & Technologies
Education Level
None requiredBenefits & Perks
