Account Manager

Role Details Role: Location: Account Manager - North China I&A，Beijing Reports to: Regional Sales Manager - North China Key Responsibilities To achieve or exceed sales targets in agreed territory. Establish and maintain comprehensive coverage of the agreed territory and products by supporting customers and OEM partners. To develop customer needs in key segments including NEV, semiconductor and electronics, new material, biology and pharma, etc. To build intimate relations with key accounts in territory and understand customer job-to-be-done. To increase travel efficiency in territory and maximise leads and opportunities development for Oxford Instruments full products. To develop MA solutions together with application scientists / BD to drive the growth in key segments for MA. Establish and maintain comprehensive coverage of the agreed territory and products. Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections, and goals. Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes. To increase travel efficiency in territory and maximise leads and opportunities development for Oxford Instruments full products. Monitors and reports monthly the status of sales vs. target, competitor activity, agents/distributors/ OEMs partner’s news, market opportunities and promotion programs. Lay out and run workshops and seminars and customer trainings in conjunction with application scientists. Establishes and maintains agents, distributors and OEMs partners training and development program. Adjusts program to meet the needs of those partners and market conditions consistent with the long-term goals of the company. Support and run marketing initiatives independently and jointly with agents, distributors and OEMs partners through direct mailings, trade shows, workshops, seminars, conferences, and advertising. Attend bidding directly or support agents, distributors and OEMs partners on major bids, ensuring they are won at best price and terms. Propose, agree, and deliver strategic account development objectives. To make sure that the SAP is maintained and kept current. Uphold OI Brand integrity within customers, agents, distributors and OEMs partners and operate in a manner consistent with OI brand values. Ensures that all orders and other customer communications are promptly and accurately handled. Takes appropriate action to communicate customer service problems to customer support team. To manage overall customer satisfaction. Build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide. Willing and able to travel within China as well as other countries as required. #LI-TJ1