Customer Manager

Are you interested in taking a bigger role in an industry and company that both offer diverse career opportunities? Energy and its infrastructure solutions are a key part of our society's development. As industry electrifies, electricity demand grows and new capacity is built. We are involved in all of this. We want you to join our journey, building our growth and giving you the best work experience. This opportunity is worth exploring! Your exciting task involves opening doors to new customers, identifying their true needs, and assembling the right experts to solve them. You will also maintain our excellent current customer relationships. You are a visible partner to our clients – a solution-seeking professional who listens and asks the right questions. You can also leverage your substantive expertise by leading our work and participating in projects. Your leadership will help our business grow and succeed. Currently, energy infrastructure projects include power grids, substations, data centers, renewable energy connections, and electrifying industry, presenting new challenges continuously. You will solve these with our experts from various design disciplines. We listen to you to shape your role into an inspiring whole. Our services for industry and energy sector – and your role in them – are growing. Electricity use is increasing rapidly in Finland and globally. Data centers, industrial electrification, and phasing out fossil fuels require significant investments in production and distribution infrastructure. We are on a growth path, expanding our market share through long-term customer partnerships, broad expertise across multiple design fields, and our ability to offer comprehensive solutions to industrial players. Combining your understanding, customer needs recognition, and ability to assemble the right team, we believe we have a winning combination. You are not alone in building our growth; over 400 specialists in industry and data centers are around you. You can draw from their expertise and collaborate with them. Your success enables a community where bureaucracy and hierarchy are absent. Instead, we share common goals and have genuinely caring colleagues. Your immediate supervisor is always close in daily work, giving you space and permission to make decisions. This is your chance to step into a role that grows with you and leads to career advancement, possibly into business responsibilities. Want to learn more about our industrial services and your future colleagues' experiences? Find more info here: https://careers.granlund.fi/pages/tule-mukaan-rakentamaan-teollisuuden-tulevaisuutta We want to offer you the best work experiences. We are a profitable, domestic, and growing company. And what’s especially great about us – we enjoy working here. We haven't lost the agility and human touch of a smaller company. Additionally, your role is particularly rewarding because you will gain unique expertise in energy infrastructure and a good sense of various design fields. This knowledge will benefit your career later. Many of our growing businesses positively influence our future prospects and enrich our daily work through diverse projects and clients. Our industrial services have a genuine good vibe. Management is present, communication is active, and everyone supports success. You are not alone. There is significant growth potential in our market share for industrial services, and our service portfolio meets customer needs. This is a great opportunity for you. As your experience grows, you can advance to group leader or department head, and we support you on this journey. Salary: the salary level for this role is between 4,000 and 5,000 EUR/month, depending on your skills, profile, and potential. To succeed in this role, you need a suitable technical education, and it’s important that you have some familiarity with industrial clients or energy companies, whether from design or consulting firms, the energy sector, client organizations, or other industries. Success also depends on working naturally at the customer interface – being an active communicator, listening carefully, asking the right questions, and recognizing genuine customer needs to find solutions. You should have a desire to close deals and develop customer relationships. Your approach is solution-oriented and encouraging to colleagues. You enjoy networking and sharing your expertise. Most importantly, you are pleasant to work with. If you have questions or want to join us, we would like to hear from you. Send your application and CV by August 31, 2026. Although our application period is longer in summer, we review applications as they come in, considering our holiday schedule. For questions about the role or working with us, Risto is happy to answer. Contact Risto Kuosmanen, Department Head, by phone at 040 627 9150 (Mon–Tue 14–16) or email (except 3–16 August). For recruitment process questions, contact Anna Palmgren, HR Specialist, at 040 523 1757 from July 27, Mondays and Thursdays 12–14, or email. Our email addresses are in the format firstname.lastname@granlund.fi.