Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Oslo, Norway"), this listing's salary midpoint is about 95% lower. The offer sits below the benchmark range (€4,110–€13,890). The listed pay band (€435–€552) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 8 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Success Manager | €2,967/per month | €5,489/per month | €11,622/per month |
| All roles in Oslo, Norway | €4,110/per month | €7,001/per month | €13,890/per month |
| Pay in our data — not quoted in ad (Manager) | €435/per month | €493/per month | €552/per month |
The Customer Success Manager is accountable for driving strategic growth, retention, and long‑term value across our highest‑priority enterprise customer portfolio. This role leverages advanced account management and executive‑level partnership to deeply understand each customer’s business objectives, navigate complex challenges, and ensure our solutions become critical to their success. This position is a temporary cover for an employee who will be on leave during this period. Key Responsibilities: Account mapping; Stakeholder identification and management; Life cycle management; Deliver the optimum customer success management service; Consult with and manage account stakeholders; Maintain market knowledge; Support line manager; Management of assigned Key Accounts; Quarterly/Biannually client Review Meetings; Upsell and Cross Sell opportunities; Support sales process; Customer Escalations. What we’re looking for: 2+ years SaaS experience; Fluent Norwegian and English; Strong KAM experience in SaaS; Consultative solution selling; MS Office, Dynamics CRM; People skills; All experience and education considered. Our Benefits: generous paid time off, parental leave, health coverage, learning paths, wellness, events, ERGs, recognition awards. Equal opportunity employer with accommodations for disabilities. #LI-Hybrid
Job Details
Responsibilities
- Account mapping (understand the business and strategy)
- Stakeholder identification and management requirements
- Life cycle management (Onboarding, adoption, maintenance, development, renewal)
- Deliver the optimum customer success management service – develop a shared roadmap and action plan to deliver greater value
- Consult with and manage account stakeholders
- Maintain strong market knowledge
- Support line manager to deliver broader group goals
- Management of assigned Key Accounts with quarterly/biannual reviews
- Identification of upsell and Cross Sell opportunities
- Support sales process to maximize Net Revenue Retention
- Customer escalations
Requirements
- 2+ years of experience in a SaaS environment
- Fluent Norwegian and English speaker.
- Strong Key Account Management experience within a SaaS business (2+ years).
- Consultative solution selling experience
- Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, O365, Dynamics CRM)
- Excellent influencing abilities/people management skills
Skills & Technologies
Benefits & Perks
Benefits
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