Hi-Tech Program

Lead with a warm introduction and provide an overview of Insider One, highlighting its growth, global reach, and mission to empower marketers with a unified platform. The role is part of the Hi-Tech Program designed for individuals from customer-focused non-tech backgrounds who want to transition into tech. You will learn through hands-on training, product workshops, online courses, and coding basics, with opportunities to explore other career paths within Insider after completion. What You Will Do: Address technical issues, resolve partner requests, optimize operations on the Insider platform; manage technical relationships to ensure partner success; communicate effectively to deliver top-tier experiences; collaborate with Customer Success Managers to provide smooth, impactful solutions; gather partner insights to inform product improvements; meet SLAs with timely responses and resolutions. What You Will Need: 2+ years in B2B or consulting; knowledge in e-commerce or CRM systems; strong written and spoken English; familiarity with Insider tools a plus; location based in Istanbul (on-site). What We Offer: meal allowance, private health insurance, wellness activities, access to learning resources (Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola), internal trainings in AI and languages, diverse global team (50+ nationalities), ESOP eligibility, referral bonuses, volunteering and social-impact projects, year-round events. We emphasize equal opportunity and invite applicants from all backgrounds to join the mission. Follow Insider One on social channels and note that AI tools may assist parts of the hiring process.