After Sales Engineer

ROXON is specialized in demanding material handling solutions. We design and implement transport systems and modernizations, offering total solutions and world-class lifecycle support to the mining, energy, pulp and paper, and process industries. At ROXON, decades of design expertise meet innovation. Our success is based on our staff’s passion, dedication and expertise. We are looking for a sales-minded After Sales Engineer to strengthen our spare parts team on a permanent basis in Hollola. In this responsible role you will develop ROXON’s spare parts sales and customer processes on international markets together with the rest of the sales organization. You will be responsible for own named customers as well as quote and order handling, pricing and follow-up for other spare part customers. The role is varied and operates close to the customer, and you use your technical expertise to help our customers succeed. You are a key contact at the customer interface, you enjoy customer work and building partnerships. Tasks include: handling quotes and order confirmations, pricing and follow-up (external and internal customers); problem solving to find the best technically and economically sound solution; ensuring order and delivery, and communicating up-to-date information to customers; ensuring customer satisfaction; effective processing of complaints and documentation; daily interaction with international customers. What supports your success: appropriate technical education, Engineer / DI; drawing reading skills; experience with Lean/ ERP and Solidworks or Aton BDM and MS software; previous experience in technical customer service tasks or machine shop or other technical field. We expect: experience in technical customer service and problem solving; travelling willingness; strong teamwork and the ability to leverage the organization’s broad expertise to find the best solutions for our customers; precise and systematic work method, pressure tolerance and ability to work in a fast-paced environment; familiarity with various IT systems and good communication skills; fluent Finnish and English written and spoken; other languages are an asset. Why Roxon? We offer a permanent role in a respected company with international spare parts sales as part of ROXON’s skilled and motivated team. You will have a supportive work community and a relaxed atmosphere. ROXON offers comprehensive occupational health services and Epassi meal, exercise and culture benefits. If you are interested, send your CV with salary expectations by 6 Sept 2026 via this link. Note that we will review applications as they arrive and may interview during the application period. The position is filled as soon as a suitable person is found, so please send your application promptly. For more information contact: Eezy Personnel Liena Silen at +358 40 482 6770 or liena.silen@eezy.fi.