IT Support

As an IT Support Intern, you will help keep Verda’s employees productive by supporting the technology they use every day. You will work alongside the IT team to provide hands-on support across devices, accounts, office technology, and employee onboarding across our corporate IT structure. This is a broad, practical role for someone who enjoys solving technical problems and wants to build real experience in a fast-growing company. You will learn by working with production tools, real employee needs, and the operational standards required to support a global team. Your responsibilities - Assist with first-line IT support requests from Verda employees across the globe. - Set up and prepare laptops, accessories, mobile devices, and meeting-room equipment for new employees. - Assist new employees during onboarding with their new equipment. - Troubleshoot common hardware, software, connectivity, and collaboration-tool issues with support from the team. - Assist in asset inventory, device records, and IT documentation. - Help keep office IT equipment organised, available, and in good working order. - Contribute to support guides, knowledge-base articles, and improvements to recurring support processes. - Learn and follow Verda’s IT security and access-management practices. Your key competencies We're looking for someone with genuine technical curiosity, a helpful attitude, and the discipline to work carefully in an environment where reliability and security matter. - Basic hands-on experience with laptops, operating systems (macOS/Windows/Linux), user accounts, and common workplace software. - Basic understanding of networking concepts such as VPNs, IP addresses, and connectivity troubleshooting. - Comfortable learning new tools and working through problems step by step. - Strong attention to detail and willingness to document work accurately. - Good communication skills in English, proactive and willing to take initiative. - Service-minded, reliable, and comfortable working directly with colleagues. Nice to have - Previous experience in IT support, customer service, or another hands-on technical environment. - Familiarity with Google Workspace, Microsoft 365, Slack, or similar collaboration tools. - Exposure to device-management, ticketing, or IT asset-management systems. - Basic knowledge of identity and access management, including multi-factor authentication and permissions. - Personal projects, coursework, certifications, or interests involving hardware, operating systems, networking, or scripting. - Interest in automation, cybersecurity, cloud infrastructure, or AI tools. Why Verda - Cash and equity compensation along with various fringe benefits (healthcare, lunch, wellbeing, and more). - Profitable operations with rapid, sustained growth. - 40+ nationalities, with 6 different ones on the management team. - A real chance to make an impact and work alongside world class engineers, researchers, and partners across the global AI ecosystem. Practicalities - Work mode: On-site in Helsinki office - Employment type: Internship; duration and weekly hours to be agreed. What’s next We’re building fast and this role needs the right person behind it. There’s no artificial deadline, but when we find who we’re looking for, we move. If this sounds like your next move, apply now. Please submit your application through our Careers page. We don’t accept applications sent by email.