Support Pilotage and Accounting Specialist

- You join Pennylane Academy and train on the product and team mechanics. - Learn about the company, vision, and departments. - Identify stakeholders and collaborate effectively within the team and with other departments. - Begin addressing accounting requests, receive and qualify them based on deep understanding of accounting principles, providing fast and impactful answers. - Over 4-6 months, gain autonomy, take full ownership of requests, manage increasingly complex client inquiries, contribute to helping materials, share knowledge, and relay client voices to product teams. - Become a product expert and improve team efficiency, take on projects, and pursue growth. - In the future, opportunities to evolve toward more advanced questions within Support or other teams. - Requirements include formal accounting education and at least 3 years at an accounting firm, English professional level, strong written and pedagogical communication, autonomous work, knowledge of Pennylane a plus, ability to work independently and in a team, and flexibility to adapt to product evolution.