Sales Team Leader

Soldem is a Finnish sales and customer service expert that has helped companies grow their sales for over 20 years. Our teams consist of approximately 250 sales and customer service professionals, and we encounter about 2.5 million customers annually across various channels. Our customer satisfaction is reflected in an excellent NPS score of 95. We combine goal-oriented work, a strong coaching culture, and a great community spirit. We believe that the best results are created by skilled, motivated people, and we are now building a new entrepreneur-driven kiosk and sales operation in the Pirkanmaa region. Soldem's culture is open, solution-oriented, and sales-driven. We encourage people to take responsibility, develop themselves, and boldly challenge existing ways of working. At the same time, we ensure that our work community is enjoyable and that successes are celebrated together. ARE YOU SOMEONE WHO · Has performed sales at kiosks, in the field, over the phone, or face-to-face with customers? · Has sparred with other salespeople and noticed that you can get people involved in collective action? · Has thought about wanting to have a broader influence on how sales are managed, developed, and executed in daily operations? If this sounds familiar, you might be the person we are looking for: **F2F SALES TEAM LEADER** For Soldem's new sales operation being built for Fortum. In this role, you will not manage sales solely through numbers and reports, but you will be present where the work happens: in the field and in the daily lives of the salespeople operating as entrepreneurs. In this position, you will get to build a new business; you will coach salespeople, monitor sales success, and ensure that the team grows in a goal-oriented and high-quality manner. **What is essential in the role?** · You lead and coach an entrepreneurial sales team operating in the Pirkanmaa region in a practical and goal-oriented manner · You are responsible for the daily management of operations, onboarding, and building the team's collective activity · You monitor sales results, quality, and performance, and actively bring observations into practical execution · You act as a close link between Fortum, Soldem, and the entrepreneurial team · You develop operating models in a situation where not everything is pre-built – meaning you can genuinely influence how the operation takes shape Success in the position does not require a specific educational background, but primarily sales understanding, energy, goal-orientation, and the ability to get entrepreneurs moving in a common direction. **The position is suitable for you if** · You have experience in active (kiosk or similar) sales work and understand what productive daily action requires · You know how to inspire, coach, and guide people even when you are not leading through a traditional supervisory position · You are firm, patient, and proactive – you move things forward even when change is built gradually · You enjoy being part of building something new and developing operations through practical application Previous supervisory experience or experience leading a sales team is a clear advantage, but not an absolute requirement. The role may also suit a person who has been highly successful in sales and wants to grow into the next responsibility role. **What do we offer you?** · The opportunity to build a new entrepreneur-driven kiosk and sales operation from the ground up · A visible role within the Fortum account and the opportunity to influence how operations are managed and developed · Close support from Soldem's supervisors and account managers · A fixed monthly salary and a total earnings model based on performance bonuses · A growing company where your role can evolve and grow in the future, for example, into account responsibility or broader leadership of teams and business **Location and working method** The position is located in the Pirkanmaa region. Work is mainly performed during office hours, but some flexibility is required. The workstation is located both at the office in Tampere city center and in the field, and the role requires readiness to move within the region alongside sales points and the daily routines of salespeople. Therefore, having your own car is advisable given the nature of the task. **If reading this gave you the feeling that this could be your next step in sales, we want to hear from you!** The position is full-time and permanent. Our hope is that the new team leader starts at the end of August or the beginning of September. Applications are processed during the application period, and interviews are planned for August. Send your application by August 3rd at the latest. Tell us about your sales experience, what inspires you about leading a team, and why building a new kiosk operation interests you specifically. Further information about the position is provided by our recruitment partners Porkkana ja Keppi Oy: Kaisa, tel. 044 588 6109 (available until July 20) and Johanna, tel. 040 733 0840 (available from July 27).