Servicedesk Specialist
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("Company in Remote - Global"), this listing's salary midpoint is about 66% lower. The offer sits below the benchmark range (€1,500–€2,000). The listed pay band (€463–€728) is wider than the benchmark, which suggests greater salary variability. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - Global | €2,484/per month | €7,145/per month | €14,831/per month |
| Company in Remote - Global | €1,500/per month | €1,750/per month | €2,000/per month |
Vivicta, formerly Tietoevry Tech Services, now operates as a standalone company. We are seeking an experienced 2nd line support technician for a customer project in an industrial and security-critical environment. The role involves troubleshooting and resolving complex IT issues escalated from 1st line, with responsibilities including incident, problem, and change management according to ITIL. Tasks include managing complex incidents, supporting Active Directory, Azure AD, Office 365, Exchange, configuring routers and switches, and supporting network-related issues. The position requires 3+ years of experience in Service Desk or 2nd line support, with a broad technical skill set, independence, and strong customer and security focus. Knowledge of PowerShell, ITIL, ServiceNow, and problem/change management is advantageous. The role is based in Örnsköldsvik, with a fixed-term employment until June 2028, with potential extension.
Job Details
Education Level
No degree requiredBenefits & Perks
| Location | Active listings |
|---|---|
| Espoo, Finland | 86 |
| Remote - Global | 54 |
| Oulu, Finland | 15 |
| Finland, Espoo | 15 |
| Turku, Finland | 13 |
| Jyväskylä, Finland | 12 |
| Tampere, Finland | 8 |
| Lappeenranta, Finland | 8 |
| Helsinki, Finland | 6 |
| Remote - Finland | 5 |
| Riga, Latvia | 4 |
| Kuopio, Finland | 4 |
| Stockholm, Sweden | 4 |
| Denmark, Copenhagen | 3 |
| Czech Republic, Ostrava | 3 |
| Hämeenlinna, Finland | 3 |
| Oslo, Norway | 3 |
| Norway, Fornebu | 3 |
| Lahti, Finland | 2 |
| Solna, Sweden | 2 |
| Tamper, Finland | 2 |
| Pori, Finland | 2 |
| Latvia, Rīga | 2 |
| Remote - Sweden | 1 |
| Finland, Oulu | 1 |
| Finland, Sweden, Norway, Latvia | 1 |
| Ostrava, Czechia | 1 |
| Szczecin, Poland | 1 |
| Norway, Oslo | 1 |
| Remote - Latvia | 1 |
| Remote - Norway | 1 |
| Wrocław, Poland | 1 |
| Raahe, Finland | 1 |
| Kraków, Poland | 1 |
| Sweden, Stockholm | 1 |
| Czechia, Ostrava | 1 |
| Latvia, Riga | 1 |
| Rīga - Verde, Roberta Hirša 1 | 1 |
| Rīga, Latvia | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 19 |
| Human Resources Specialist | 17 |
| Data Scientist | 7 |
| Solution Architect | 5 |
| Consultant | 4 |
| Test Automation Specialist | 3 |
| Business Consultant | 3 |
| Legal Counsel | 3 |
| Data Architect | 3 |
| Solution Consultant | 3 |
| Servicedesk Specialist | 2 |
| Cybersecurity Specialist | 2 |
| Sales Manager | 2 |
| Software Developer | 2 |
| Senior Consultant | 2 |
| Cloud Advisor | 2 |
| Service Desk Specialist | 2 |
| Data Engineer | 2 |
| Intelligent Automation Architect | 2 |
| Technical Security Consultant | 2 |
| Application Transition Manager | 2 |
| Business Development Lead | 1 |
| Ratkaisuarkkitehti (Power Platform) location_fi: Finland | 1 |
| Financial Services Expert | 1 |
| Quality Engineer | 1 |
| Head of SAP | 1 |
| Head of Talent | 1 |
| Customer Cloud Architect | 1 |
| Full Stack Developer | 1 |
| Lead | 1 |
| Senior Power Apps Consultant | 1 |
| Risk Manager | 1 |
| Functional Consultant | 1 |
| Network Engineer | 1 |
| Senior AI & Data Engineer | 1 |
| Workday Solution Consultant | 1 |
| Finance Process Technical Expert | 1 |
| Data & AI Architect | 1 |
| Head of Treasury | 1 |
| Software Asset Manager | 1 |
| AI Coach | 1 |
| Azure Architect | 1 |
| Business Application Expert | 1 |
| Cloud Engineer | 1 |
| RPA Specialist | 1 |
| Copilot Agent Consultant | 1 |
| ITSM Developer and Administrator | 1 |
| Workflow Automation Lead/Architect | 1 |
| User Adoption Consultant | 1 |
| Automation Consultant | 1 |
| Power Platform and Agentic AI Developer | 1 |
| Facilities & Administrative Specialist | 1 |
| NetSuite Functional Consultant | 1 |
| Application Owner | 1 |
| Solutions Architect | 1 |
| Trainee | 1 |
| Chief Accountant | 1 |
| Enterprise Architect | 1 |
| IT Applications Consultant | 1 |
| Sales Executive | 1 |
| Treasury Specialist | 1 |
| Infrastructure Architect | 1 |
| Senior Solution Consultant | 1 |
| Manager | 1 |
| Technical Consultant | 1 |
| Confluent Kafka Developer | 1 |
| Service Desk Support | 1 |
| Account Manager | 1 |
| Bid Manager | 1 |
| Strategic Sourcing Manager | 1 |
| Lease Accountant | 1 |
| Service Designer | 1 |
| Project Manager | 1 |
| Information Architect | 1 |
| Senior | 1 |
| Quality Assurance Manager | 1 |
| IT Customer Support | 1 |
| Service Delivery Manager | 1 |
| Senior Technical Consultant | 1 |
| ServiceNow AI Developer | 1 |
| Automation Architect | 1 |
| Cybersecurity Sales Manager | 1 |
| Product Manager | 1 |
| Talent Acquisition Advisor | 1 |
| AI Architect | 1 |
| Junior Facility Manager | 1 |
| Talent Acquisition | 1 |
| Scrum Master | 1 |
| Data Governance Consultant | 1 |
| Senior sourcing leader | 1 |
| HR Specialist | 1 |
| Agentic Platform Engineer | 1 |
| DevOps Engineer | 1 |
| Business Analyst | 1 |
| Head of Group Tax | 1 |
| Business Specialist | 1 |
| Oracle Fusion EPM | 1 |
| Test Engineer | 1 |
| Integration Architect | 1 |
| Data & AI Leader | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 73 |
| Senior | 30 |
| Manager | 7 |
| Junior | 4 |
| Intern | 1 |
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