Director of Business Operations

Sensi is redefining how care organizations support aging at home through its Care Intelligence platform, transforming everyday signals into meaningful clinical and operational outcomes. Today, Sensi's platform is deployed across all 50 states with leading home care providers, supporting tens of thousands of seniors as they age safely and independently at home. By turning real-world activity into actionable insights, we enable care teams to detect changes in condition earlier, intervene proactively, and deliver higher-quality care at scale. As we continue to grow across home care, enterprise partners, and payer organizations, we're entering an exciting new phase of the company. Scaling successfully requires not only innovative technology, but also exceptional operational execution. That's where this role comes in. We're looking for a highly analytical, curious, and execution-oriented Business Operations Director to join our Operations organization. Reporting directly to the VP of Operations, you'll lead high-impact strategic and operational initiatives across the business. You'll work across virtually every function in the company to improve how we operate today while helping shape where we go next. This isn't a traditional Business Operations role with a fixed set of responsibilities. It's an opportunity to become one of the company's key problem-solvers, partnering directly with the VP of Operations to tackle our most important priorities as we continue to scale. What You'll Do: Operational Excellence: Drive continuous improvements across processes, execution, and organizational efficiency, while helping establish repeatable operating rhythms as the company continues to grow. Strategic Initiatives: Lead high-impact, cross-functional projects from ideation through execution. Market Intelligence: Conduct research and due diligence on new markets, products, and strategic opportunities. Business Strategy: Develop business cases and recommendations to support executive decision-making. Analytics & Business Intelligence: Serve as the company's source of truth for data and analytics, transforming insights into actionable recommendations that drive strategic decision-making. Cross-Functional Leadership: Partner with leaders across the organization to solve complex business challenges. Scalable Operations: Design frameworks, operating rhythms, and metrics that enable sustainable growth. Special Projects: Take ownership of emerging business priorities and strategic initiatives across the company.