Technical Product Instructor

Workato's Education team helps our customers, partners, and community build real skills on the Workato platform — from first recipe to advanced, production-grade automations. We are looking for a Technical Product Instructor (Curriculum & Platform Education) to create and deliver hands-on training that teaches people how to do things in Workato and gives them a strong foundation to build on. This is a hands-on, build-and-deliver role. You will design training content that breaks down platform concepts into clear, practical lessons, deliver that content live and in person, and produce a library of training videos that scale your impact well beyond the classroom. You will bring an instructional design mindset to everything you create — structuring content around how people actually learn — while staying deeply technical and close to the product. You should expect to travel up to 30% of the time to deliver in-person sessions. In this role, you will also be responsible to: - Create training content that teaches users how to accomplish real tasks in Workato and how to master the platform's foundations — covering core architecture, recipe design, best practices, and common patterns. - Deliver training in person through instructor-led sessions, bootcamps, workshops, and hands-on labs, providing real-time guidance and feedback to learners. - Produce high-quality training videos and on-demand content, including walkthroughs, how-to tutorials, and foundational lessons that scale to a global audience. - Apply instructional design principles to structure curricula, lab guides, and job aids around clear learning objectives and adult-learning best practices. - Partner with product, engineering, and subject matter experts to keep content accurate and up to date as the platform evolves. - Gather feedback from learners and stakeholders to continually refine and improve content and delivery. - Build practical, real-world exercises and use cases that let learners apply new skills hands-on. Requirements Qualifications / Experience / Technical Skills - A minimum of 3 years of experience in technical training, instructional design, technical enablement, or a related field, preferably in enterprise software, SaaS, or platform companies. - Workato certification (or the ability to earn it shortly after joining); hands-on development experience building Workato recipes and automations is a strong plus. - Demonstrated experience creating technical training content — curricula, lab guides, tutorials, and how-to materials. - Proven ability to deliver engaging instructor-led training in person to both technical and business audiences. - Experience producing training videos and on-demand learning content, with comfort using video creation and editing tools. - Willingness and flexibility to travel up to 30% of the time. - A Bachelor's degree or equivalent practical experience. Soft Skills / Personal Characteristics - An instructional design mindset — you structure content around clear learning objectives and how people actually learn, not just feature lists. - Excellent verbal and written communication skills, with the ability to make complex technical concepts simple and approachable. - Strong organizational skills and the ability to manage multiple content and delivery projects at once.