Pricing Director

The Monetization Strategy Director will be a trusted advisor and thought leader for the CRM and Industry Workflow to drive impactful monetization strategies from idea to execution. What you get to do in this role: Determine, support, and execute monetization strategies for ongoing and new innovations across ServiceNow’s product portfolio. Drive prioritization and clarity of pricing and packaging strategies across Business Units. Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap. Prepare product leaders for the Pricing Committee approval reviews with pricing proposals that are robust. Provide key monetization strategy inputs into Business Unit 3-year strategic plans, ensuring interlock with product strategies. Drive strategic pricing analytics and insights from data and market analyses. Lead customer/market studies around feature value, packaging and pricing. Transform key insights into actionable recommendations and communicate findings to cross-functional stakeholders and senior executive leadership. Qualifications: To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 3+ years of developing and executing product pricing and packaging strategy initiatives for software businesses. 8+ years of experience in enterprise technology industry across strategic planning, pricing, product management / strategy, and/or management consulting. Experience structuring and guiding analysis and extracting insights to inform decisions. Experience facilitating pricing research including conjoint and other direct pricing studies. Strong communication and presentation skills that can be tailored to senior executive level as well as line management.