Customer Support Agent

This vacancy seeks a German-speaking Customer Expert to join the Mercedes-Benz team, representing a premium automotive brand and delivering a seamless, high-quality customer experience. You will be the first point of contact for customers across phone, email and chat. You will: Represent Mercedes-Benz in a professional and customer-focused way; Provide information about products, services, and vehicle-related topics; Handle customer questions and resolve issues efficiently; Deliver a seamless and premium customer experience; Turn challenging situations into positive brand experiences. Your Profile: We’re looking for someone who combines communication skills with genuine interest. You: Speak German fluently; Have very good English skills (written & spoken); Have at least 6 months of customer service experience (preferred); Have a strong passion for cars (a big advantage!); Communicate clearly and confidently; Enjoy problem-solving and taking ownership; Are comfortable with technology and learning new systems; Bring a positive, service-minded attitude. Why This Role is Special: You’ll work for a global premium automotive brand, building experience that stands out on your CV. At the same time, you get the flexibility of working remotely while living in Greece. What’s Offered: relocation support, competitive salary, bonuses, private healthcare, training, career growth, events, Greek language courses, multicultural environment. How to apply: Apply here. Country: Greece; Job start: 23/04/2026; Publication date: Feb 26, 2026; Job type: Permanent job; Team: German.