Est. Monthly
Estimated €6,945 - €11,684
Posted August 29, 2026 · 0 days agoLast seen August 28, 2026Est. expiry October 3, 2026
Enterprise Customer Success Manager
Founding Enterprise Customer Success Manager
5 years experience
How this salary compares
Salary Context: Enterprise Customer Success Manager
Hover or tap a row for full statistics (EUR / month on this chart).
All roles in Remote - United Kingdom
€6,186
€15,476
This job's pay range — not quoted in ad (Senior)
€579
€974
Salary analysis
Compared with the selected benchmark ("All roles in Remote - United Kingdom"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€6,186–€15,476). The listed pay band (€579–€974) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 5 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - United Kingdom | €6,186/per month | €9,315/per month | €15,476/per month |
About the role
The founding Enterprise Customer Success Manager for EMEA at Tavily will be our first CS hire in the region, establishing Tavily's customer success function across Europe. You will be the trusted advisor and bridge between Tavily and enterprise customers, guiding them through onboarding and implementation, ongoing adoption and enablement, to renewal and expansion. You will partner with global CS, Sales and Product teams, bringing a regional lens to Tavily's customer journeys. You may work remotely from the United Kingdom. Responsibilities include guiding onboarding and long-term adoption, developing scalable onboarding materials, monitoring customer health for churn risk and expansion opportunities, and influencing Tavily's product roadmap with customer feedback. Requirements include 5+ years in technical, customer-facing roles, experience with developer tools or AI/LLM platforms, strong communication, and CRM experience. Enthusiasm for AI/LLM orchestration is a plus. Benefits include competitive compensation, growth opportunities, flexibility, and an international environment.
Job Details
Responsibilities
- Serve as a trusted partner, guiding customers through onboarding, implementation, and long-term adoption of Tavily’s AI search platform
- Lead onboarding engagements by ensuring smooth integration, connectivity setup, and value realization across customer projects
- Develop and deliver scalable onboarding materials: tutorials, “cookbooks,” best-practice guides, reference implementations
- Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities
- Work cross-functionally with Sales, GTM Engineering, and Product to ensure seamless customer journeys
- Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements
- Shape the future of the post-sale experience at Tavily
Requirements
- 5+ years in technical, customer-facing roles such as Customer Success, Customer Success Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B SaaS
- Proven experience working with technical users of developer tools or modern AI/LLM-based platforms
- Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences
- Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking
- Deep empathy for customer outcomes, and a passion for helping users extract maximum value from our technology
- Self-driven and able to thrive in fast-moving, ambiguous environments while managing multiple priorities with high autonomy
Skills & Technologies
AI/LLM platformsCRM tools (HubSpotSalesforce)SaaS customer successOnboarding and adoption processesstakeholder managementb2b enterprise software
Seen 22 hours ago
Nebius B.V. · 772 open roles
Top locations: Remote - Global · 398 · Remote - Europe · 126 · Amsterdam, Netherlands · 57+54 other locations
| Location | Active listings |
|---|---|
| Remote - Global | 398 |
| Remote - Europe | 126 |
| Amsterdam, Netherlands | 57 |
| London, United Kingdom | 22 |
| Remote - United States | 20 |
| Remote - Finland | 18 |
| Berlin, Germany | 16 |
| Mäntsälä, Finland | 12 |
| Helsinki, Finland | 10 |
| Lappeenranta, Finland | 10 |
| Prague, Czech Republic | 8 |
| Israel | 6 |
| Amsterdam | 5 |
| United Kingdom | 5 |
| Canada | 4 |
| Tel Aviv, Israel | 3 |
| Singapore | 3 |
| Remote | 3 |
| Abu Dhabi | 2 |
| New York City, United States | 2 |
| London | 2 |
| Paris, France | 2 |
| Austin, United States | 2 |
| Dubai | 2 |
| France, Paris | 2 |
| Canada, Remote - United States | 1 |
| East London, United Kingdom | 1 |
| Singapore, Singapore | 1 |
| Minnesota, United States | 1 |
| Remote - Israel | 1 |
| Munich, Germany | 1 |
| UK | 1 |
| Berlin | 1 |
| New Jersey, United States | 1 |
| Remote - Germany | 1 |
| Abu Dhabi, Dubai | 1 |
| Prague | 1 |
| New Jersey, US | 1 |
| Remote - United Kingdom | 1 |
| Oklahoma, United States | 1 |
| Finland | 1 |
| California, United States | 1 |
| Abu Dhabi, United Arab Emirates | 1 |
| Czechia | 1 |
| Alabama, US | 1 |
| Béthune, France | 1 |
| Netherlands | 1 |
| Austin, Texas | 1 |
| San Francisco Bay Area, United States | 1 |
| Kansas City, United States | 1 |
| Béthune, Pas-de-Calais, France | 1 |
| Philadelphia, United States | 1 |
| Dallas, United States | 1 |
| London, UK | 1 |
| Israel, Israel | 1 |
| Remote - EU | 1 |
| Paris | 1 |
| Role type | Active listings |
|---|---|
| Backend Engineer | 308 |
| Software Engineer | 82 |
| Account Executive | 54 |
| Site Reliability Engineer | 6 |
| Technical Product Manager | 5 |
| Technical Project Manager | 5 |
| Technical Program Manager | 5 |
| Product Manager | 4 |
| Sales Representative | 4 |
| System Engineer | 4 |
| Data Center Technician | 3 |
| ML Engineer | 3 |
| Data Center Operations Technician | 3 |
| IT Technician | 2 |
| Product Designer | 2 |
| Hypervisor Engineer | 2 |
| Delivery Manager | 2 |
| Backend engineers, Frontend engineers, Site reliability engineers | 2 |
| Open Positions at Nebius | 2 |
| Applied AI Researcher | 2 |
| Head of Channel Marketing | 1 |
| Forward Deployment Engineer | 1 |
| Site Selection & Colocation Manager | 1 |
| Network Engineer | 1 |
| DC IT Support Manager | 1 |
| Application Security Engineer | 1 |
| MEP Engineer | 1 |
| Datacenter IT Technician | 1 |
| Partner Solutions Architect | 1 |
| Customer Engineer | 1 |
| Internal Control Business Partner | 1 |
| Solutions Partner | 1 |
| Senior System Engineer | 1 |
| Senior Technical Program Manager | 1 |
| Solutions Architecture Leader | 1 |
| Electrical Engineer | 1 |
| Data Scientist | 1 |
| Compensation Analyst | 1 |
| Network Planning Project Manager | 1 |
| Data Center IT Manager | 1 |
| Technical Account Manager | 1 |
| Security Solutions Engineer | 1 |
| Cloud Solution Architect | 1 |
| AI and ISV Partner Business Development Manager | 1 |
| Structured Cabling Design Engineer | 1 |
| ML Infrastructure Engineer | 1 |
| Senior Applied AI Solutions Engineer | 1 |
| VP of Developer Relations & Community | 1 |
| Senior Support Engineer | 1 |
| Operations Specialist | 1 |
| Project Development Manager | 1 |
| Backend Developer | 1 |
| Data Center Operations Manager | 1 |
| Data Center IT Technician | 1 |
| Mechanical Design Engineer | 1 |
| Generalist | 1 |
| HPC Engineer | 1 |
| Solutions Architect | 1 |
| Data Center Electrical Lead | 1 |
| Pricing Director | 1 |
| Manager, ML Solutions Architecture | 1 |
| Senior Technical Project Manager | 1 |
| Accountant | 1 |
| Product Growth Analytics Lead | 1 |
| Group Product Manager | 1 |
| Infrastructure Security Engineer | 1 |
| Senior Research Scientist | 1 |
| GTM Recruiting Manager | 1 |
| Technical Due Diligence Manager | 1 |
| Technical Support Engineer | 1 |
| Data Engineer | 1 |
| Machine Learning Engineer | 1 |
| Mechanical Data Center Technician | 1 |
| Sales Engineer | 1 |
| Senior Software Developer | 1 |
| AI/ML Specialist Solutions Architect | 1 |
| Instructional Designer | 1 |
| Vendor Security & Standards Manager | 1 |
| ML Solutions Architect | 1 |
| Physical Security Systems Technician | 1 |
| Mechanical Engineer | 1 |
| Vulnerability Operations Center Lead | 1 |
| IT Risk and Control Manager | 1 |
| VP of Strategic Sales | 1 |
| Human Resources Specialist | 1 |
| Educational Content Author | 1 |
| Offensive Security Lead | 1 |
| Data Center Logistics Specialist | 1 |
| Financial Controller | 1 |
| Applied ML Engineer | 1 |
| Field Technical Lead | 1 |
| Data Center Facilities Manager | 1 |
| Principal | 1 |
| Systems HPC Engineer | 1 |
| Backend Engineers | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 387 |
| Senior | 67 |
| Manager | 14 |
| Executive | 3 |
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