Market Access Operations

Who you are: - Experience: You have 3+ years of experience, ideally in a start-up or other fast-moving environment, in a commercial, strategy or business operations role. - Drive: You are relentless about creating momentum. You follow up, unblock problems and find another route when the obvious one isn't working. You're comfortable pushing complex projects forward through competing priorities and inevitable setbacks, and you don't need external urgency to create your own. - Operational excellence: You have high standards and care deeply about the quality of your work. You’re constantly looking for ways to turn messy, manual processes into efficient, repeatable systems, so that the next project is faster and better than the last. - Commercial judgement: You can analyse an opportunity from both a strategic and commercial perspective. You're comfortable assessing whether an approval is worth pursuing, what it will take to achieve, and how to balance that against other opportunities. - Analytical problem solving: You approach unfamiliar problems from first principles. You can find and synthesise information from messy or incomplete sources, interrogate data, and use evidence and logic to reach clear conclusions. - Communication: You're an exceptional written and verbal communicator. What the job involves: You’ll own Scarlet’s expansion into new regulatory approvals, certifications and markets from initial idea through to the first customers successfully using them. That means: - Finding the next opportunity: Research new markets, regulatory approvals and certifications that could unlock value for Scarlet’s customers. Build a view of the opportunity, understand the requirements and make a recommendation on where Scarlet should invest its time. - Figuring out how to get there: Turn unfamiliar regulatory systems into a concrete plan. Work with Scarlet’s regulatory teams to determine what Scarlet needs to build, change or demonstrate to achieve a new approval, who needs to be involved, and what the critical path looks like. - Driving approvals over the line: Own new applications end-to-end. Coordinate with internal teams, external experts and regulatory bodies; keep track of hundreds of details; anticipate blockers; and relentlessly drive multiple projects forward until the approvals are secured. - Finding the first customers: Identify manufacturers who need the new approvals, close the deals with the first customers, and coordinate their journey through a service Scarlet is delivering for the very first time. - Building the machine: Each new approval should make the next one easier. Build the processes, tooling and knowledge that turn one-off projects into a repeatable system for launching new regulatory capabilities. - Owning the outcome: These projects won't fit neatly within one function. You'll work across commercial, regulatory, product and people functions, stepping into whatever gaps exist to keep up momentum. - Crystal clear handovers: Once we gain approvals, you will hand over the responsibility to deploy these approvals at scale to several teams. Through top-notch communication, you’ll ensure the context is available and the regulatory relationships are set up for success.