Customer Advisor
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Vaasa, Finland"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€1,662–€4,080). The listed pay band (€180–€200) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 360 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Advisor | €1,400/per month | €2,174/per month | €3,500/per month |
| All roles in Vaasa, Finland | €1,662/per month | €2,349/per month | €4,080/per month |
Customer Advisor, Service Punkt Vasa We are seeking a Customer Advisor for our Service Point in Vaasa who can meet customers in person and through multiple service channels, handle cash services and daily banking tasks, and provide professional advice to resolve customer needs from start to finish. Working hours are mainly 9–17 with flexibility across channels. Requirements include fluent Swedish and Finnish, customer service experience, interest in or experience with the financial industry, a suitable university degree, and APV1 (meritorious). We offer interesting and varied tasks in a bilingual environment, good opportunities for development, and a supportive community with values Courageous, Knowledgeable, Together. Remote work possible by agreement. Applications by 20 August 2026. Nina Ranki is the contact person (nina.ranki@aktia.fi). We may conduct background checks and credit checks and drug tests for selected candidates.
Job Details
Responsibilities
- Assist customers in person and via service channels
- Handle cash services and daily banking tasks
- Provide professional advice to resolve customer needs from start to finish
- Work across channels with a flexible approach
Skills & Technologies
Education Level
Bachelor
| Location | Active listings |
|---|---|
| Helsinki, Finland | 34 |
| Remote - Global | 16 |
| Vaasa, Finland | 7 |
| Turku, Finland | 5 |
| Karjaa, Finland | 1 |
| Tampere, Finland | 1 |
| Kokkola, Finland | 1 |
| Helsinki, Suomi | 1 |
| Role type | Active listings |
|---|---|
| Product Owner | 7 |
| Human Resources Specialist | 6 |
| Customer Service Representative | 3 |
| Corporate Banker | 3 |
| Customer Advisor | 2 |
| Finance Specialist | 2 |
| Banker | 2 |
| Actuary Unit Manager | 1 |
| Sales Specialist | 1 |
| Finance Professional | 1 |
| KYC Experts | 1 |
| Risk Manager | 1 |
| Health and Social Security Specialist | 1 |
| Credit Recovery Specialist | 1 |
| Internal Audit Specialist | 1 |
| Corporate Client Advisor | 1 |
| Project Manager | 1 |
| Client Executive | 1 |
| Risk Analyst | 1 |
| IT Development | 1 |
| Sales Support Specialist | 1 |
| Cash Manager | 1 |
| Finance Student | 1 |
| Chief AI & DevOps Architect | 1 |
| Claims Processing Specialist | 1 |
| Actuarial Department Manager | 1 |
| Development Lead | 1 |
| Sales Manager | 1 |
| Data Engineer | 1 |
| Lending Operations Junior Specialist | 1 |
| Product Manager | 1 |
| Healthcare | 1 |
| Sales Representative | 1 |
| HR System Specialist | 1 |
| Corporate Payments Product Owner | 1 |
| Data Scientist | 1 |
| Integration Developer | 1 |
| Financial Analyst | 1 |
| Technology and End User Support Manager | 1 |
| Bank Claims Processing Specialist | 1 |
| Senior Operations Specialist | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 35 |
| Senior | 9 |
| Manager | 7 |
| No People Management | 1 |
| Intern | 1 |
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