Compared with the selected benchmark ("All roles in New York, United States"), this listing's salary midpoint is about 164% higher. The offer sits above the benchmark range (€2,208–€18,809). The listed pay band (€22,500–€33,000) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 6 comparable listings.

Monthly salary comparison for Global Head of Facilities
Market	Lower bound (25th percentile)	Median	Upper bound (75th percentile)
All roles in New York, United States	€2,208/per month	€10,779/per month	€18,809/per month

About the role

This vacancy outlines the responsibilities for the Global Head of Facilities, Security and Health & Safety at Neko Health. The role encompasses running global facilities strategy, governance, and budget, while leading regional facilities managers and ensuring regulatory compliance, safety, and high-quality spaces across markets. The candidate will manage vendor relationships, drive KPIs, and collaborate with expansion and medical teams. Minimum qualifications include significant global leadership in facilities management, expertise in hard services and health and safety, and strong communication skills. Preferences include experience in premium retail or luxury hospitality environments and NEBOSH/IWFM/BIFM qualifications.

Job Details

Responsibilities

Define and own the global facilities strategy, setting consistent standards, operating procedures, and performance benchmarks across all markets
Build scalable playbooks, tooling, and reporting frameworks that allow the function to grow efficiently as new clinics and offices are added across geographies
Benchmark against best-in-class facilities and healthcare operations globally, continuously evolving the standard Neko holds itself to
Lead, mentor, and develop a team of regional Facilities Managers, providing clear direction and accountability across markets
Establish the operating rhythm — cadences, escalation paths, and governance — that keeps regional teams aligned and performing consistently
Foster a high-performance culture that balances global standards with the autonomy regional managers need to execute locally
Partner with Expansion, Operations, and Medical teams to develop a repeatable model for ongoing clinic maintenance, upkeep, and refresh cycles, ensuring every site continues to meet Neko's quality bar long after opening day
Oversee global vendor relationships and strategic service agreements, ensuring quality, consistency, and strong commercial terms across markets
Ensure all facilities meet applicable regulatory, safety, and healthcare compliance requirements, with a unified risk and emergency preparedness framework
Own the global facilities budget, allocating resources to protect quality and safety while identifying where smart efficiency is possible without compromising the member experience.
Define and track the KPIs that tell the true story of facilities performance globally, across hard services, soft services, security, and compliance, using data to identify trends before they become problems.
Report on facilities health and strategic priorities to the COO and Operations Leadership Team on a regular basis

Requirements

Significant global leadership experience in facilities management, with a proven track record across the full spectrum of hard services, soft services, security, and health and safety.
Demonstrated technical competence in hard services: you understand mechanical, electrical, and building systems well enough to hold specialist teams and contractors to account and to make sound decisions about maintenance strategy and capital investment.
Proven experience owning health and safety at a senior level, including managing compliance frameworks across multiple jurisdictions, leading incident investigations, and building a genuine safety culture rather than a compliance culture.
A deep, personal commitment to physical environment quality: you have strong aesthetic sensibility and understand the operational disciplines that make excellent spaces sustainable, not just beautiful at opening.
Strong commercial acumen, including experience managing sizeable facilities budgets and complex vendor negotiations without sacrificing quality or safety standards.
Experience with facilities management platforms, data reporting tools, and a genuine enthusiasm for using technology to raise operational performance.
Outstanding communication and stakeholder management skills: comfortable operating at COO level and equally credible with the regional team on the ground.
Comfortable with international travel to regional sites and markets as needed.

Skills & Technologies

Facilities managementVendor managementRegulatory complianceBudgeting and financial governanceData reporting and analyticsBuilding systems (M&E)Health & safety managementTechnology-enabled operations