Technical Support Specialist
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Lisbon, Portugal"), this listing's salary midpoint is about 86% lower. The offer sits below the benchmark range (€9,260–€13,890). The offer's range width is broadly in line with the benchmark. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Technical Support Specialist | €2,951/per month | €4,412/per month | €6,841/per month |
| All roles in Lisbon, Portugal | €9,260/per month | €13,890/per month | €13,890/per month |
| From job ad (Mid-Level) | €1,254/per month | €1,596/per month | €1,937/per month |
Technical support associate role in Lisbon for major software companies, providing assistance to business clients via phone, email, and live chat. Tasks include solving technical problems related to products such as Intune, Teams, SharePoint, Active Directory and Adobe Creative Cloud. Training is conducted in English and lasts about four weeks. The role involves relocation and onboarding support including help with housing, visa/insurance/banking, and a paid training period.
Job Details
Responsibilities
- Provide technical support to corporate clients by phone, email, and live chat
- Troubleshoot issues related to Intune, Teams, SharePoint, Active Directory, and Adobe Creative Cloud
- Guide customers through problem resolution and coordinate with internal teams when needed
- Participate in a four-week English-language training program
- Assist with relocation and onboarding processes
Requirements
- Fluent German and English
- Experience in technical support or system administration
- Willingness to relocate to Lisbon and integrate into a new country
- Flexibility to work in shifts
- EU citizenship or work permit for Portugal
Skills & Technologies
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